Managed Services Architect

1 month ago

Johannesburg, Gauteng, South Africa NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team?

A Cloud Services Architect provides technical expertise in the design and demo of Managed Services solutions across the Cloud Infrastructure domain. This role is primarily involved in the technical pre-sales process working alongside NTT stakeholders (sales) to assess clients' business needs and narrow down the potential technical solutions and platforms that would be the best fit for client business goals.

Working at NTT

A Cloud Services Architect provides technical expertise in the design and demo of Managed Services solutions across the Cloud Infrastructure domain. This role is primarily involved in the technical pre-sales process working alongside NTT stakeholders (sales) to assess clients' business needs and narrow down the potential technical solutions and platforms that would be the best fit for client business goals.

Key Roles and Responsibilities:

  • •Primarily involved in the technical pre-sales process working alongside NTT Client Executives & Sales Specialists to assess clients' business needs and narrow down the potential technical solutions and platforms that would be the best fit for client business goals
  • Demonstrate knowledge and value of multi cloud technologies especially cloud native application workflows, understanding of architecture transformation, observability and legacy to cloud migrations
  • Leverage subject matter experts in the overall solution design by working with cross functional technical teams – CSD Group Architects, Advisory, Service Delivery & Operations.
  • Articulate value proposition, present solution, and build value throughout the sales process with all departments of the client organization
  • Perform necessary research of third-party technologies, tools, and applications that are introduced during the pre-sales process
  • Lead the definition of a Managed Services solution that meets the agreed requirements
  • Define, contribute, Develop, Lead Managed Services solutions and offerings across multi-cloud technologies.
  • Contribute to sales process improvement, including developing knowledge bases, sharing practices with other Solution Architects
  • Maintain relevant cloud and technology certifications, be aware of CSD offerings and be a subject matter expert for multiple sections within the CSD portfolio.

Required Experience:

  • Prior experience of at least 5 years in Scoping and Designing Cloud Managed Services Solutions.
  • Prior working experience in ITIL V3/ V4 and COBIT applied managed services / cloud service provider
  • Applied Azure and/or GCP and/or AWS infrastructure architect and presales skills.
  • Understanding of virtualization, hybrid computing environments, storage technology and cloud native technologies
  • Excellent Communication and Presentation skills
  • Ability to Facilitate workshops with clients and NTT teams to discover requirements, present solutions and obtain client buy-in

Academic Qualifications and Certifications:

  • Desired certifications (any one or more) - Azure AZ900 – Azure Fundamentals, AWS Cloud Practitioner, VMWare VTSP or VTSP for AWS/Azure.
  • ITIL: Version 3 or later.
  • Tertiary level - bachelor's or post graduate degree with experience in a consulting capacity.
  • Scaled Agile certification or equivalent.

Knowledge, Skills and Attributes:

  • Deep understanding of cloud technologies, networking, security, and system administration.
  • Demonstrate knowledge and value of multi cloud technologies especially cloud native application workflows, understanding of architecture transformation, observability and legacy to cloud migrations.
  • Applied Azure and/or GCP and/or AWS infrastructure architect and presales skills.
  • Good communication and presentation skills.
  • Ability to facilitate workshops with clients and internal teams to discover requirements, present solutions and obtain client buy-in.
  • Detailed level understanding of virtualization, hybrid computing environments, storage technology and cloud native technologies.
  • Working knowledge of Managed Services service and delivery models, including cloud, global, and distributed delivery models.
  • Comfortable working with costing models in partnership with sales and finance stakeholders.
  • Ability to work within a team, contributing to the success of the team while making a personal contribution, especially in a matrixed organization.
  • Up to date knowledge on emerging trends in Cloud technology, Managed Services Integration etc.
  • Analytical skills and ability to discover and analyze all input and data.

Skills Summary

Business Acumen, Commercial Acumen, End-to-End Testing, Service Oriented Architecture (SOA), Services Design, Services Development, Technical Consulting, Technical Solutions

Workplace type:

Hybrid Working

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
  • Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.

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