Solutions Architect: Managed Services

2 weeks ago

Johannesburg, Gauteng, South Africa Nexio Full time

ROLE PURPOSE

The Managed Services Solutions Architect is responsible for the design and on-boarding of Services' solutions across the Nexio services portfolio.

that support the Customer requirements and business objectives.

The solution components must support the overall business objective, be sustainably executable, be cost effective, and deliver the appropriate levels of profitability to meet the Nexio objectives.


This role requires the provision of service solutions, in support of technology offerings from Nexio business units to existing and prospective customers.

It also includes aligning multiple stakeholders to determine and formulate plans, templatise the business development and pricing process for Services, and implement and co-ordinate the processes and activities to on-board Services that are sold.


The Solutions Architect must be able to handle multiple projects, be innovative, and be able to communicate effectively across multiple departments in different degrees of services, business, and technical detail.

Solution Architects provide guidance, support, and discipline as needed, in a team setting to resolve complicated requirements.

ROLE REQUIREMENT

  • Primarily involved in the development, evolution, and approval of the longterm vision across a function.
  • Solutions Architect
-
Business Unit Collaboration

  • Overall responsibility for all Managed Services proposals and pricing.
  • Responsible to provide quality solutions and pricing for Services deliverables.
  • Participate in the development and execution of a Managed Services strategy to deliver growth of the Services BU, generation of longterm annuity income opportunities for Nexio and, operational relevance and efficiency.
  • Participate in the development, management, and continual update of the Nexio service catalogue.
  • Collaborate with sales in an appropriate manner to help Nexio to win new business and retain existing clients at appropriate levels of profitability.
  • Ensure collaboration and alignment with all business units so that they understand the services and solutions being positioned and can provide input accordingly.
  • Implement and continuously develop Services pricing models and calculators.

Solution Development

  • Overall responsibility for the Managed Services components in proposals, RFIs, RFPs and RFQs.
  • Understanding the client solution requirement and creating a framework for the Managed Services response, aligned to client requirements and overall solution.
  • Unpack and coordinate the service requirements, incorporating internal Nexio BUs, subcontractors and any other third parties.
  • Obtaining and collate service solution information and pricing aligned to the requirements, inclusive of:
  • Service definitions and descriptions
  • Cost drivers
  • Resourcing requirements
  • Integration requirements
  • References
  • Transition and/or implementation approach, deliverables, and timelines
  • Documenting the service solution in line with the requirements, ensuring:
  • All requirements are answered.
  • Providing solutions for review that is structured and relevant to the client requirements and solution design, avoiding copy and paste datadump.
  • Provide solutions for review that has been formatted to the Managed Services standard.
  • Ensure solution delivery timelines are met, and fully aligned to quality standards.
  • Facilitate solution review gates, inclusive of solution signoff and commercial approval.

Solution Pricing

  • Ensure the services proposed are appropriately priced and aligned to the required scope of services, including:
  • Due Diligence
  • Service Implementation / Service Transition
  • Service Transformation
  • Service Integration
  • Cost Drivers
  • Assumptions and Exclusions
  • Obtain financial approval form RFP stakeholders prior to solution submission.
  • Comprehensive financial model for the contracted service duration, reflecting servicerelated revenue, margin, and cost distribution.

Solution and Client On-boarding/ Transition

  • Overall responsibility for creating and maturing a transition/ onboarding framework for new clients and services; and
  • Overseeing the execution of transition/ onboarding projects to ensure that new services and clients are set up for success and are delivered at the appropriate level of quality.

Contract and Risk Management

  • Participate in all elements of contract negotiation, contract onboarding, for Nexio contracts with clients, 3rd parties and suppliers.
  • Ensure that all contracts are aligned to the solutions developed to mitigate risk and protect Nexio's financial, reputation and other interests; and
  • Ensure development and agreement of SLAs and Underpinning Contracts aligned to the Solution Scope, prior to handing over to the Transition and Operations teams.

Additional Information:

  • Individuals at this level have fully developed knowledge of the business, marketplace and clients. Is recognized as an expert in own area within the organiza

  • Solutions Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa PRR Recruitment Services Full time

    Solutions Architect - Rneg Rosebank Johannesburg:***This well company is seeking a talented and experienced Solution Architect to join the team and play a critical role in designing and shaping the technology landscape for our financial services platform.As a Solution Architect, you will be responsible for creating the architectural vision and ensuring the...

  • Solutions Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa South African Bankers Services Company Pty Ltd Full time

    Job Description:The solution architect role is one of ensuring technical strategic enablement though effective solution design and planning. The architect is responsible for collating design considerations, crafting the required technical vision and solution for identified business strategic initiative or problem. The architect will be required to describe,...

  • Solutions Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa South African Bankers Services Company Pty Ltd Full time

    Job Description:BankservAfrica form part of the South African National Payments System and are a trusted partner of the financial industry, including banking institutions, and therefore require that employees adhere to unwavering standards of honesty and transparency in performing their duties.PURPOSEAs a Solutions Architect you are required to facilitate...

  • Solutions Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa BankservAfrica Full time

    This details all the information about the job posting. Share this job as a link in your status update to LinkedIn.Do you see a future that includes more?More exposure to innovative technologies, more personal growth, more experience?Look at the position we have available and see how, together we can shape your future, so that you can give more and include...

  • Senior Solution Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa SmartDigital Solutions Full time

    Solutions Architect must be able to:Translates business and technical requirements into an architectural blueprint to achieve business objectives and documents all solution architecture design and analysis workAbility to work with cross functional teams such as the product owners, project managers to ensure a robust architectural runway that can support...

  • Solutions Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa Adcorp Holdings Full time

    SynopsisMy client is seeking a seasoned Solutions Architect with integrations and systems experience to develop and maintain the focus area (domain) architecture and design for specific business functional/technical area. This is a 12-month contract.Job Description Job Purpose**: Develops and maintains the focus area (domain) architecture and design for...

  • Solution Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa eSoft Development and Technologies Full time

    Objective of this Scope of WorkThe main objective of this position is to architect solutions to support the business goals and objectives; and ensure alignment of business, information, and technology strategies at a solution level for new initiatives, projects and programmes emanating from the Human Resources, the business Academy Department within the...

  • Solutions Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa Amazon Web Services South Africa Pvt Ltd Full time

    Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics). Experience in IT development or implementation/consulting in the software or Internet industriesAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue,...

  • Solutions Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa Fortinet Full time

    Solution Architect (Cloud)Fortinet is on the lookout for a Cloud Solution Architect tasked with leading our technical practice and shaping the overarching technical vision to address our customers' business challenges. This role presents an exciting opportunity to engage in cutting-edge projects and collaborate with industry-leading minds and organizations....

  • Solutions Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Responsibilities:Collaborate with clients to understand their business needs and develop tailored solutions.Design end-to-end solutions that align with business objectives and technical requirements.Provide technical leadership and guidance throughout the project lifecycle.Evaluate and recommend technologies and tools to meet project requirements.Collaborate...

  • Domain Solution Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa Plus1X Solutions (Pty) Ltd Full time

    Provide Integration architecture, solution architecture and system design.Work closely with Project managers to ensure project delivery as decided at the start of the sprint.Ensure cadence to the technical governance provided by Lead Architect and Client EA.

  • Sr. Solution Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa Lite Communications Full time

    SAP Solution Architects have a wide range of responsibilities, which can include:Participating in the development of high-level business strategy and translating it into technical solutions Reviewing existing systems to identify opportunities for improvement or replacement Developing diagrams and models to illustrate how data flows within an organization's...

  • Solutions Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa Sapientis Talent Management Full time

    Do you thrive at the intersection of technology and customer needs? Are you passionate about crafting innovative solutions that drive business growth? If so, this Solutions Architect role is for youIn this dynamic role, you'll lead the Solutions and Innovations Function, reporting directly to the Head of Enablement. You'll leverage your technical expertise...

  • Solutions Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa Edge Executive Search Full time

    Solutions Architect Contractor JHB00318 Information Technology Gauteng, JHB Central Monthly Basic Salary (Market related, Negotiable) Solutions Architect to join and assist the development team. We have an exciting opportunity for a Solutions Architect (Contract) with one of our clients within the banking space.Requirements: Must be available immediately...

  • Solution Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa Swift Full time

    About the Role The Solution Architect team (part of Business Development & Communication) is looking for a talented individual to join a team of experts and assist our Sub-Sahara African community. If you are familiar with SWIFT solutions, are interested in new technologies and their impact on the financial sector, that you enjoy working in a...

  • IT Solutions Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa Niche Recruiting Full time

    My client based in the North of Johannesburg is seeking a Solutions Architect - Computer Endpoints.The Solutions Architect - Computer Endpoints is responsible for the overall vision and architecture of computer endpoints in the organisation. This includes defining the configuration of the end points, determining the security standards and defining the...

  • Solution Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa eSoft Development and Technologies Full time

    Provide solution architecture consulting/services for the new initiatives, projects and programmes within EA. Provide solution architecture consulting/services for EA initiatives that are in the Demand Management Phase. The number of projects and initiatives will be negotiated and agreed with the service provider and the solution architect during the...

  • Solutions Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa WePlace Full time

    Our client, a leading and trusted compliance management software solutions provider is looking for a Solution Architect to join their team. Our client is a leading provider of B-BBEE software and advisory solutions. Their clients are supported throughout their B-BBEE compliance journey via a combination of their proprietary software solution and our team of...

  • Solution Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa eSoft Development and Technologies Full time

    The scope will include but will not be limited to:Provide solution architecture consulting/services for the new initiatives, projects and programmes within Programme Sky. Provide solution architecture consulting/services for Programme Sky initiatives that are in the Demand Management Phase. The number of projects and initiatives will be negotiated and agreed...

  • Solutions Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa Fortinet Full time

    **Solution Architect - SASE/SD-WAN**Fortinet is actively looking for a SASE (Secure Access Service Edge) Solution Architect to spearhead our SASE practice, defining the overarching technical vision to effectively address our customers' business and security challenges.Key Responsibilities:- SASE Customer Engagements:Build advisory relationships with...