Commercial Excellence Senior Manager

3 weeks ago


Eastern Cape Free State Gauteng KwaZuluNatal Limpopo Mpumalanga North West Northern Cape Western Cape International, South Africa THERMO FISHER SCIENTIFIC Full time

Job Description

Position Summary:

The Commercial Excellence Senior Manager is a leadership role responsible for managing the commercial processes and systems used to drive execution across the commercial organization. The Commercial Excellence Senior Manager is the owner of commercial processes including commercial operations, business development and commercial business processes. This role will work with commercial leaders and marketing to develop the commercial capabilities of the sales team and will play a leadership role in defining organization structure, resource allocation and competency development to ensure a commercial capability that clearly differentiates Thermo Fisher in the market. This role will operate as a key partner to the sales leaders, the channel leaders and marketing that support the commercial organization in MEA & also support the Eastern Europe (EE) rgion. This role will lead planning and execution on a local level of several key strategic and tactical Commercial Excellence initiatives including:

Commercial Execution initiatives: performance management (metrics, KPI, etc.), support sales funnel management and optimization, sales training, CRM, Sales Initiative Plan & induction plans etc.Value Expansion initiatives: contract management and optimization, pricing management and optimizationBusiness development initiatives: internal & external growth opportunities/initiativesResponsibilities: Responsibilities span several topics, including Commercial Excellence, Commercial Operations and Business Development, Pricing, Go-to-market strategies, Sales planning, Market and competitive intelligence Leading and coordinating the local implementation of Commercial Excellence initiatives aligned to Global/Regional strategy.Leading and coordinating the local implementation of Practical Process Improvement (PPI)Leading and coordinating the local implementation of Integrated Business Planning (IBP)Driving continuous improvement in the commercial (sales and operations) processes to improve business performance (metrics, KPIs, etc.) supporting sales funnel management and optimization, sales numbers, sales training, CRM, Sales Initiative Plan & induction plans etc.Identifying and supporting the roll out of tools related to: Account planning and Analytics tools (margin management, CRM, etc)Contributing to strategic decisions and playing a critical role in translating strategic plans into operational plans,Contributing to strategic decisions and playing a critical role in translating strategic plans into operational plansSetting KPIs and performance management processes, assess local performance, identify performance gaps and drivers, develop remediation or action plans and deploy resources as neededWorking horizontally within the region and across Divisions and Business Units to drive alignment, execution, accountability and results.Coaching team members to deliver high performance and accelerated growth (if/when applicable)Key competencies for success in the role are: Problem solving: Identify, assess and solve complex business problems for areas of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factorsDemonstrate a strategic approach to achieve business objectives by asking strategic questions, aligning resources, developing action plans, and evaluating action plan results. Analytics: Continuously maintain subject matter expertise with data sources and tools (including Business Intelligence tools), and apply this expertise to develop data gathering tools, deliver high quality data and generate high actionable insights and recommendations to achieve business objectives and address opportunities and or challenges. Internal and Field Stakeholder Management: Closely follow the strategic direction set by senior management when establishing near term goalsInteract with senior management on matters where they need to gain acceptance on an alternate approachEffectively communicate and partner up with internal and external stakeholders to align on business objectives and associated action plan Decision Making: Act independently to determine methods and procedures on new assignments Leadership and Teamwork/Collaboration: Align various functions that are included within the Commercial Excellence organization such as Demand Managers, Distribution Managers, Pricing, Contracts Managers etc.Actively collaborate within and beyond the team to design and ensure buy-in around solutions Project Management: Utilizes project management tools and skills to organize and manage tasks and timelines in a manner that ensures timely completion of deliverablesEnsures accuracy of analyses and other deliverablesEnsures stakeholders are aligned with project deliverables through the life of the project

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