Call Center Agent/Data Steward

Found in: beBee jobs ZA - 2 weeks ago

Cape Town, Western Cape, South Africa IQVIA Full time
IQVIA's job vacancy, Career and Recruitment

Job title : Call Center Agent/Data Steward – Portuguese/English Bilingual jobs in Western Cape

Job Location : Western Cape, Cape Town

Deadline : May 17, 2024

Quick Recommended Links

Jobs by Location
Job by industries

Responsibilities:

Communicate with healthcare practitioners across multiple channels and data capture the correct contact and personal details based on confirmation from the appropriate information partner and channel i.e. website, client files, email, and telephone calls
Research the internet to obtain information for healthcare practitioners
Accurately capture information and ensure quality standards are adhered to so that the highest quality standards are achieved
Capture all relevant information accurately and geocode every record
Use problem solving skills to locate practitioners and provide comprehensive notes
Make outgoing telephone calls and to verify the details of records on the Medpages database using appropriate questioning and listening skills.
Follow the correct processes and procedures as detailed by the company
Handle objections, complaints and queries from the customers and clients in a professional and polite manner ensuring the the company brand is upheld
Daily processing of internal and external client requests. Usage of all available tools to ensure thorough research before updating the Medpages platforms.
Identify ways of improving the database and communicate this to the leadership team
Provide regular feedback to the leadership team on difficulties and challenges when obtaining contact information from practitioners
Undertake administrative duties as & when required by the business
Work well in a team, assisting colleagues where possible to ensure a positive office environment.
Achieve the set daily and monthly targets
Recognize that each contact with a practitioner and/or member is an opportunity to enhance and grow the company brand. Therefore assist with queries for transferring calls to other Departments.
Daily self-management of tasks ensuring due dates are met and tasks are effectively prioritized.

Requirements (Skills and Experience)
Ability to speak and understand Portuguese
Ability to speak and understand English
Ability to work well in a diverse team environment
Active listening and problem solving skills
Attention to detail
Communication skills
Customer service skills
Interpersonal skills
Organizational skills
Time management skills
Good typing skills
Ability to speak on the telephone
Good English writing skills
Computer skills – Google Docs, Gmail, Google Sheets, Microsoft (Word, Excel)
Customer experience and data capturing experience essential
Minimum 1 year working experience in call center or similar roles
Healthcare experience would be an advantage
Post matric qualifications would be beneficial

*Customer Service jobs in south africa
*Call Center Agent/Data Steward – Portuguese/English Bilingual in Cape Town

  • Call Center Agent/Data Steward

    Found in: beBee jobs ZA - 2 weeks ago

    Cape Town, Western Cape, South Africa IQVIA Full time

    IQVIA's job vacancy, Career and RecruitmentJob title : Call Center Agent/Data Steward – French/English Bilingual jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 17, 2024Quick Recommended LinksJobs by LocationJob by industries Responsibilities:Communicate with healthcare practitioners across multiple channels and data capture the...

  • Call Center Agent/Data Steward

    Found in: beBee jobs ZA - 2 weeks ago

    Cape Town, Western Cape, South Africa IQVIA Full time

    IQVIA's job vacancy, Career and RecruitmentJob title : Call Center Agent/Data Steward – English speaker jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 17, 2024Quick Recommended LinksJobs by LocationJob by industries Responsibilities:Communicate with healthcare practitioners across multiple channels and data capture the correct...

  • permanent call center salesagents

    Found in: beBee jobs ZA - 1 week ago

    Cape Town, Western Cape, South Africa Jobking Full time

    Employer: Corporate IT Placements AN OUTBOUND SALES POSITION HAS BECOME AVAILABLE TO TOP SALES AGENTS.We offer an excellent training programme to get you clued up on all products. A fantastic professional working environment you never want to leaveWe are looking for looking for quality consultants who are sales driven and money hungry.REMUNERATION AND EXTRA...

  • Call Centre Sales Agents

    Found in: beBee jobs ZA - 1 week ago

    Cape Town, Western Cape, South Africa Jobking Full time

    Outbound Call Centre Agents Required – Cape TownWe are a dynamic and fast-growing sales call centre. We sell the leading financial brands. We require outbound Call Centre agents to sell insurance products. This is a fantastic opportunity to join a young dynamic organisation. With high earning potential and great hours, this could be just the opportunity...

  • Data Administrator

    Found in: beBee jobs ZA - 2 weeks ago

    Cape Town, Western Cape, South Africa PPECB Full time

    PPECB's job vacancy, Career and RecruitmentJob title : Data Administrator (People with Disability) – jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 16, 2024Quick Recommended LinksJobs by LocationJob by industries Duties and ResponsibilitiesReview and track the incoming requests from Internal and External stakeholder.Acknowledge...

  • Customer Services Agent

    Found in: beBee jobs ZA - 1 week ago

    Cape Town, Western Cape, South Africa SPARK Schools Full time

    SPARK Schools's job vacancy, Career and RecruitmentJob title : Customer Services Agent – SPARK Blue Downs – Western Cape – 2024 jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 08, 2024Quick Recommended LinksJobs by LocationJob by industries RequirementsResponsibilities:Actively engage all leads (Expressions of Interest)...

  • FINOPS Agent

    Found in: beBee jobs ZA - 1 week ago

    Cape Town, Western Cape, South Africa Maersk Line Full time

    Maersk Line's job vacancy, Career and RecruitmentJob title : FINOPS Agent (SAI) – Cape Town jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 10, 2024Quick Recommended LinksJobs by LocationJob by industries Key Responsibilities:Ensure seamless information flow between Customer Service departments and Global Service Centers...

  • Data Integration Engineer

    Found in: beBee jobs ZA - 1 week ago

    Cape Town, Western Cape, South Africa Boldr Full time

    Boldr's job vacancy, Career and RecruitmentJob title : Data Integration Engineer – Cape Town jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 04, 2024Quick Recommended LinksJobs by LocationJob by industries WHAT WILL YOU DOUnderstand and execute complex client data operations and troubleshooting within a PHP applicationHelp to build...

  • Focus Sales

    Found in: beBee jobs ZA - 1 week ago

    Cape Town, Western Cape, South Africa Jobking Full time

    Employer: Quest Staffing Solutions Sales to existing clients - all leads providedAll telephone salesNo cold calling These people have already been called and asked if they would be interested in other productsCandidate Requirements Grade 12 / Matric Credit & Criminal Clear months sales experience(insurance sales,face to face or call center) Target driven SA...

  • Customer Service Agent-Yuppiechef

    Found in: beBee jobs ZA - 1 week ago

    Cape Town, Western Cape, South Africa Jobking Full time

    Customer expectations for excellent service have never been higher and the most important element of our business is our customers. Without them, we would not exist and making their customer experience enjoyable and satisfying is essential to our success. Providing top class customer support helps make our company stand out and we are looking for an...

  • Rental Sales Agent

    Found in: beBee jobs ZA - 1 week ago

    Cape Town, Western Cape, South Africa Jobking Full time

    Luxury Car Rental Company | Permanent Position | Start ASAP | Working Hours: Monday - Friday: 08H00 to 17H00 (Every 2nd Saturday and Sunday - 5 Hour Shifts)RENTAL SALES AGENT / ADMINISTRATOR | LUXURY CAR RENTAL COMPANY | CAPE TOWN AIRPORTBASIC SALARY OF R PER MONTH | PERMANENT POSITION |START ASAPWORKING HOURS:MONDAY –FRIDAY:08H00 TO 17H00 (EVERY 2ND...

  • Senior Warranty Administrator

    Found in: beBee jobs ZA - 1 week ago

    Cape Town, Western Cape, South Africa GVW Group Full time

    GVW Group's job vacancy, Career and RecruitmentJob title : Senior Warranty Administrator – Durbanville jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : April 26, 2024Quick Recommended LinksJobs by LocationJob by industries What will you do?As a Senior Technical Warranty Administrator, you will provide technical support for claims...

  • Country Freight Manager

    Found in: beBee jobs ZA - 1 week ago

    Cape Town, Western Cape, South Africa UPS Full time

    UPS's job vacancy, Career and RecruitmentJob title : Country Freight Manager jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : April 25, 2024Quick Recommended LinksJobs by LocationJob by industries Job Description:The Country SCS Manager directs the operations of UPS SCS. He/ She monitors and analyzes operational data to assess...

  • Hybrid Sales Consultant

    Found in: beBee jobs ZA - 2 weeks ago

    Cape Town, Western Cape, South Africa Managed People Solutions Full time

    Managed People Solutions's job vacancy, Career and RecruitmentJob title : Hybrid Sales Consultant | Meridian Wine Merchants | Cape Town jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 17, 2024Quick Recommended LinksJobs by LocationJob by industries Responsibilities Effectively execute call procedures, in accordance with the SOP on...

  • System Business Analyst in Supply Chain

    Found in: beBee jobs ZA - 1 week ago

    Cape Town, Western Cape, South Africa Ackermans Full time

    Ackermans's job vacancy, Career and RecruitmentJob title : System Business Analyst in Supply Chain – Kuils River jobs in Western CapeJob Location : Western Cape, Deadline : April 26, 2024Quick Recommended LinksJobs by LocationJob by industries PurposeTo serve as a critical bridge between Systems Teams, Business Units, Pepkor IT (PIT), and other third-party...

  • Sales Representative-Smith

    Found in: beBee jobs ZA - 1 week ago

    Cape Town, Western Cape, South Africa Jobking Full time

    Overall SummaryThe incumbent is responsible for the successful launch, promotion and sales of his/her specific product range to Orthopaedic Surgeons, Hospital Pharmacies. The continuing education in the correct application and usage of these products in the sales territory allocated to the incumbent is paramount.Key Performance AreasTo attain and exceed...

  • Sales Support Administrator

    Found in: beBee jobs ZA - 2 weeks ago

    Cape Town, Western Cape, South Africa SA Home Loans Full time

    SA Home Loans's job vacancy, Career and RecruitmentJob title : Sales Support Administrator jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 15, 2024Quick Recommended LinksJobs by LocationJob by industries Key Responsibilities:Ensure full support is given to the Sales Consultants with regards to home loan applications and client...

  • Academic Administrator Online

    Found in: beBee jobs ZA - 1 week ago

    Cape Town, Western Cape, South Africa Jobking Full time

    Job DescriptionA Private Education provider is seeking to employ an Academic Administrator for their campus in Cape Town.Roles and Responsibilities:Maintenance and update of academic data and records:Keep all course material currentMaintain and update student record cardsControl and update class registersUpdate knowledge base of institutes, professional...

  • Creditors Clerk/ Admin

    Found in: beBee jobs ZA - 1 week ago

    Cape Town, Western Cape, South Africa Jobking Full time

    Very well established Construction firm in Bellville is seeking a very accurate and driven Creditors Clerk/ Administrator to join their team. The ideal candidate will have experience in the Construction industry before, experience on Pastel, excellent knowledge on Excel and have a minimum of 5 years experience in the role currently.The position is open...

  • Front Office Receptionist-Labournet

    Found in: beBee jobs ZA - 1 week ago

    Cape Town, Western Cape, South Africa Jobking Full time

    Front Office Receptionist - Observatory (1 year fixed term contract) Salary - R 7 000 per month Leading Biomedical Service Provider is offering this exciting career opportunity within their innovative and dynamic environment. The individual will be expected to work in a highly self-sufficient manner, interacting with staff members, clients and suppliers. The...