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Business Analyst

4 months ago

Johannesburg, Gauteng, South Africa NTT Full time

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Your day at NTT DATA

As a Business Analyst, you will play a critical role in shaping the success of projects by ensuring that IT solutions align with business objectives and effectively address organizational challenges. Your analytical mindset, communication skills, and ability to bridge the gap between business and technology will be key assets in driving business improvements and facilitating informed decision-making.

What you'll be doing

Key Responsibilities:

  • Requirement Analysis:
  • Collaborate with business stakeholders to understand their objectives, challenges, and needs.
  • Elicit, document, and prioritize business requirements, ensuring alignment with organizational goals.
  • Business Process Analysis:
  • Analyse existing business processes to identify inefficiencies, bottlenecks, and areas for improvement.
  • Model current and future state processes using techniques like process mapping and flowcharting.
  • Data Analysis:
  • Examine and interpret data to provide insights and support decision-making.
  • Define data requirements and assist in data modelling efforts.
  • Solution Design:
  • Create detailed functional specifications or user stories that outline the system's functionality and business rules.
  • Work closely with technical teams to design IT solutions that address business needs.
  • Stakeholder Communication:
  • Facilitate communication between business stakeholders and technical teams, ensuring a common understanding of requirements.
  • Organize and lead meetings, workshops, and interviews to gather and validate information.
  • Change Management:
  • Support change management efforts by identifying potential impacts on processes, roles, and responsibilities.
  • Assist in developing training materials and communication plans.
  • Testing and Validation:
  • Collaborate with quality assurance teams to ensure that the developed solutions meet the specified requirements.
  • Participate in user acceptance testing (UAT) and validate that the system aligns with business expectations.
  • Documentation:
  • Maintain comprehensive documentation, including requirements specifications, process models, and project documentation.
  • Continuous Improvement:
  • Identify opportunities for process optimization and propose innovative solutions.
  • Stay current with industry trends and best practices in business analysis.
  • Project Support:
  • Assist in project planning, estimation, and monitoring to ensure successful project delivery.
  • Provide ongoing support to projects by addressing issues, clarifying requirements, and managing scope changes


Academic Qualifications and Certifications:

  • Bachelor's degree in Business Administration, Information Technology, or a related field.
  • Certifications (e.g., CBAP, PMI-PBA) is a plus.
  • Proven experience in business analysis, including requirements gathering, process analysis, and solution design.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills for effective stakeholder engagement.
  • Proficiency in using business analysis tools and techniques, such as process modeling tools, data analysis tools, and project management software.
  • Knowledge with agile and waterfall project methodologies.
  • Knowledge of industry-specific regulations and compliance standards (if applicable).
  • Ability to adapt to changing priorities and work in a dynamic environment.
  • Attention to detail and a commitment to delivering high-quality results.

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.