Desktop Support Engineer

Found in: beBee jobs ZA - 6 days ago

Soweto, Gauteng, South Africa Adapt IT Holdings Full time
Adapt IT Holdings's job vacancy, Career and Recruitment

Job title : Desktop Support Engineer – Graduate (Midrand) jobs in Gauteng

Job Location : Gauteng, Johannesburg

Deadline : April 18, 2024

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Job description

Primary Responsibilities for the Role

Update and maintain computer inventory and surplus equipment. Maintain and resolve issues on LAN/WAN, VoIP telephone, Biometric, Video systems and other computing equipment.
Ensure desktop computers interconnect seamlessly with diverse systems.
Interact with vendor support contacts to resolve technical problems with desktop computing equipment and software.
Recommend and implement upgrades on systems to ensure longevity.
Assess functional needs to determine system purchase specifications.
Identify and repair hardware and network connectivity issues.
Establish VPN access for all remote users.
Assist in technical upgrading and maintaining of entire desktop systems.
Support in testing and deployment of new applications and systems.

Minimum requirements
Grade 12/ Matric Certificate
CompTIA A or equivalent
CompTIA N or equivalent
ITIL Foundation
MCP or equivalent
MCSE, MCSA Windows 10, MCSA 365 or equivalent
2- 4 years practical service delivery experience in the IT industry; as an IT support or desktop support technician.

*ICT jobs in south africa
*Desktop Support Engineer – Graduate (Midrand) in Johannesburg

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