Factory Shop manager
Found in: beBee jobs ZA - 7 days ago
Job title : Factory Shop manager – Somerset West jobs in Western Cape
Job Location : Western Cape, Cape Town
Deadline : May 10, 2024
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Key Responsibilities Include:
Factory Shop Management:
Maintaining security on the shop floor to prevent theft or loss of merchandise
Collaboratively working with other staff to ensure smooth operations and a positive work environment and that the shop is always manned during opening hours
Sales and Customer Service:
Maximise sales and ensure customers are met with high levels of service
Seek referral business and look to grow the customer base – This will include upsell, cross-sell
Capture customer details and build and manage loyalty with customers
Process customer orders accurately and efficiently with gratitude and professionalism
Process credit card and electronic payments and receipting
Assist customers with inquiries, product recommendations, and purchases
Handle customer inquiries, requests, and complaints in a courteous and professional manner
Shop Merchandising:
Restock inventory and replenishing supplies daily before shop opening times
Assist in maintaining cleanliness and organisation of the shop floor
Ensure that the store's layout and displays are visually appealing and effectively showcase the company's various products and brands
Assist in setting up and maintaining promotional displays.
Inventory Management:
Conduct daily stock takes, at the end of each sales day, to monitor inventory levels and reconcile discrepancies
Record and capture inventory levels as required by management
Assist in identifying slow-moving or expired products and recommend appropriate actions
Packaging, Dispatch and Reception:
Fulfil a backup role to current receptionist / dispatcher
Requirements Include:
Fully bilingual in Afrikaans and English
Grade 12 essential
Retail / Customer Service Experience
*Sales / Retail / Business Development jobs in south africa
*Factory Shop manager – Somerset West in Cape Town
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