Factory Shop manager
Found in: beBee S ZA - 3 weeks ago
Job title : Factory Shop manager – Somerset West jobs in Western Cape
Job Location : Western Cape, Cape Town
Deadline : May 10, 2024
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Key Responsibilities Include:
Factory Shop Management:
Responsible for managing the shop’s operations, including opening and closing, in-store and online sales, customer service and inventory management Maintaining security on the shop floor to prevent theft or loss of merchandise Collaboratively working with other staff to ensure smooth operations and a positive work environment and that the shop is always manned during opening hoursSales and Customer Service:
Maximise sales and ensure customers are met with high levels of service Seek referral business and look to grow the customer base – This will include upsell, cross-sell Capture customer details and build and manage loyalty with customers Process customer orders accurately and efficiently with gratitude and professionalism Process credit card and electronic payments and receipting Assist customers with inquiries, product recommendations, and purchases Handle customer inquiries, requests, and complaints in a courteous and professional mannerShop Merchandising:
Restock inventory and replenishing supplies daily before shop opening times Assist in maintaining cleanliness and organisation of the shop floor Ensure that the store’s layout and displays are visually appealing and effectively showcase the company’s various products and brands Assist in setting up and maintaining promotional displays.Inventory Management:
Conduct daily stock takes, at the end of each sales day, to monitor inventory levels and reconcile discrepancies Record and capture inventory levels as required by management Assist in identifying slow-moving or expired products and recommend appropriate actionsPackaging, Dispatch and Reception:
Fulfil a backup role to current receptionist / dispatcherRequirements Include:
Fully bilingual in Afrikaans and English Grade 12 essential Retail / Customer Service Experience*Sales / Retail / Business Development jobs in south africa
*Factory Shop manager – Somerset West in Cape Town
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