Customer Liaison

2 months ago

Montague Gardens, South Africa Adzuna ZA B C2 Full time
REQUIREMENTS
  • Matric
  • Minimum two to four years experience
  • Computer Literacy: MS Excel: Intermediate.
  • Excellent communication, interpersonal and organisation skills
  • Experience working with electrical equipment and tools would be advantageous.
  • Self-driven with initiative, deadline driven, excellent planning & organisational skills.
  • Ability to work under pressure and adapt to changing demands and conditions.
  • High attention to detail, enthusiastic and committed

DUTIES
  • Process orders via email and over the phone and assist over the counter sales for walk in customers
  • Dealing with international clients
  • Ensure information on customer orders is correct
  • Liaise with the warehouse department ensuring timeous deliveries of orders
  • Assisting with quarterly stock takes
  • Understand customer needs and continuously promoting products to new and existing customers
  • Contacting customers to ensure the accuracy of information on the invoices
  • Follow up on sales quotes weekly
  • Maintain accurate records of all follow ups made with customers with feedback to management
  • Updating product knowledge by studying new product descriptions and participation in the on the job training opportunities
  • Making outbound calls to potential customers and following up on leads by referring the customer to the respective external sales reps
  • Contacting architects, engineers, interior designers and developers to schedule on site meetings regarding new/upcoming projects
  • Training
Salary: Dependent on experience

Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.

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