Sales Manager

2 months ago

Durban, South Africa Adzuna ZA B C2 Full time
Duties:
  • Execute the Fiscal Year plan by implementing strategies pertaining to distributors, analysing commodity and raw material market prices, conditions & trends, and communicating market intelligence back to the Commercial Director Gourmet.
  • Customer acquisition through market insights (Euro Monitor Reporting) and lead generation of opportunities through store visits, web searches, and customer interactions.
  • Drive the new business activities for volume and margin growth in line with company targets.
  • Create and build a strong customer funnel through canvassing new customers and building and maintaining strong relationships through regular interaction, collaboration, and communication.
  • Convert funnel into tangible volume.
  • Direct sales forecasting activities to ensure forecast KPI adherence; support the supply chain and planning activities in support of customer volumes and projects, and enabling footprint initiatives.
  • Collaboration with customer stakeholders; internally ensuring collaboration with Procurement, R&D, QA, Academy and Marketing, etc. to pursue higher level of relationships within the
  • Manage and collaborate with internal stakeholder and customers to provide innovation and marketing support.
  • Manage the strategic and commercial negotiations with customers and internal stakeholders (Pricing, Sourcing, Planning, Technical Support, Customer Care, R&D, etc) to close deals in accordance with the Trading Terms.
  • Provide guidance to Customer Service for escalated issues related to customer orders, pricing and complaints to ensure service excellence.
  • Manage cash collection process in line with KPI targets on over-dues.
  • Utilize Sales Force to capture all customer contact report information as well as opportunities within your funnel within 24 hours of the meeting.
  • Prepare customer reports and presentations as needed for
  • Participate in Distributors customer days, drive sales through defined rah-rah days with Tele Sellers, and also attend exhibitions.
  • Maintain and manage existing accounts according to established sales and revenue goals.
  • Create and deliver sales presentations and close sales in an effective manner.
  • Ensures that a high professional level of customer service.
  • Ensure knowledge and know-how within the area of expertise is continuously updated and relevant.
  • Grow Barry Callebauts market share in the gourmet market.
  • Develop and maintain new and existing customer relationships, ensure professional customer relationship management (CRM).
  • Implement actions defined by the Commercial Director to accomplish the team business goals.
  • Actively participate in the execution of BC South Africa strategy.
  • Conduct weekly debrief with Commercial Director, Gourmet, regarding forecast, sales pipeline, and following weeks actions.
  • Confirm monthly landing volume.
Requirements:
  • Bachelors degree or 5 10 years or sales management, key account management in a related industry.
  • Business and commercial acumen and demonstrated quantitative skills
  • Strong English communication skills
  • Proficient in SAP and Microsoft Office suite and Google suite.
  • In-depth knowledge of the hospitality industry
  • Ability to work independently and as an effective team member
  • Exercise professional conduct and sound judgment in all related areas
  • Self-motivated

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