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Sales Manager

2 months ago

Durban, South Africa Freightmore Durban Full time

**THE FREIGHTMORE GROUP OF COMPANIES**

**Sales Manager - Durban**

**Function**:
You will be responsible for maximizing our sales team potential, meet our new business targets and maintain revenue growth through the retention of our existing customers, crafting sales plans and justifying those plans to management.

**Working Hours: Mon - Fri 08:00 - 17:00**

**Requirements**:

- Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets - Minimum 5 years’ experience
- Committed to continuous education through workshops, seminars and conferences
- Strong oral and written communication skills
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
- Experience in planning and implementing sales strategies
- Experience in customer relationship management
- Proven ability to drive the sales process from plan to close
- Strong business sense and industry expertise
- Excellent written and verbal communication skills
- Excellent leadership, mentoring, coaching and people management skills
- Proven ability to lead a diverse sales team
- Dedication to providing great customer service
- Deep understanding of CRM systems and best practices
- Proficient in Microsoft Office
- The appointment will be in line with our employment equity plan and report

**Duties and Responsibilities**:
**Primary Tasks: Routine**
- Represent Freightmore, with a comprehensive understanding of our service offerings
- Research customer needs and identify how our solutions/services meet them
- Achieve growth and obtain sales targets by successfully managing the sales team
- Design and implement, in conjunction with the branch manager, a strategic business plan that expands the branch’s customer base and ensure we maintain a strong presence
- Assess current team processes and procedures, identify opportunities for improvement, and implement them
- Set sales objectives and coach and mentor sales representatives to obtain optimal performance
- Assess individual performance through observation and measurement, and suggest corrective actions as and when needed
- Foster a competitive yet cooperative team environment
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Present sales, revenue and expenses reports and realistic forecasts to the management team
- Identify emerging markets and market shifts while being fully aware of new products and competitor’s status
- Track weekly revenue and keep sales representatives up to date with where they are
- Discuss customer issues and give guidance for decision making
- Liaise between sales and operations with regards to queries
- Resolve customer queries

**Secondary**:

- Identify knowledge gaps within the team and in conjunction with human resources develop a plan to fulfil them
- Oversee the sales team to ensure company quotas and standards are met by holding daily discussions with them to set objectives for the day and monitor progress regularly

**Job Types**: Full-time, Permanent

**Salary**: From R1.00 per hour

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- Sales: 5 years (preferred)