Product Applications Specialist

7 days ago


Johannesburg, South Africa Adzuna ZA B C2 Full time

Our client is looking for a dedicated Product Applications Specialist to join their team.

Responsibilities:
  • Product Support
  • Support customers with new products and machinery acquisitions.
  • Ensure customer satisfaction with their purchase and overall experience.
  • Liaise with customers along with senior team members.
  • Machine Support
  • Install and support machinery.
  • Train customers' staff on machinery usage.
  • Perform repairs and maintenance on machinery.
  • Troubleshoot and solve problems, including on-site testing and evaluation of products as required by customers.
  • Project Management
  • Track customer production while on-site.
  • Plan and draft installation and product reports.
  • Sales Support
  • Assist the senior team with new leads and research potential new markets.
  • Keep customers engaged and updated on developments.
  • Provide customer insights to senior team members on market trends and customer needs.
  • Analyze and report on sales leads linked to customers.
Key Skills:
  • Project Management
  • Presentation Skills
  • Good Communication
  • Relationship Building
Qualifications:
  • Bachelor's degree in Food Technology, Food Engineering, Chemistry, Food Science, Agriculture, or a similar field.
  • Experience in FMCG is advantageous.
  • Knowledge in product development and application, and processing technology is advantageous.


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