Quality Assurance Generalist

2 months ago


Midrand, South Africa Adzuna ZA B C2 Full time
Primary Responsibilities

Maintain The Quality Management System (QMS)

  • Develop and maintain QMS documents: typing, layout, format, pagination, database compilation, editing, review(amendments) and maintenance, revision control and status, draw complex diagrams, attachments, scanning and converting documents.
  • Develop, implement and validate quality standards, processes and procedures within the organisation in accordance with the organisations QMS based on ISO 9001.
  • Provide the organisations QMS training (induction and refresher) to all staff to increase awareness and understanding.
  • Ensure that all company processes and procedures include process controls based on segregation rules and requirements.
  • Assist staff with any queries in respect of the QMS.
  • Regularly update the BarnOwl system with the latest audit information.

Monitor Compliance With Quality Standards
  • To audit the business units conformance for conformance with organisations QMS, by:
  • Auditing that all standards, processes and procedures have been documented and the adherence of all organisations staff a to the requirements, standards, processes and procedures.
  • Ensuring that any corrective and follow up actions addresses findings in full.
  • Collecting data on corrective and preventive action and analyse trends to improve QMS.
  • Tracking and following up on outstanding corrective actions to verify closure based on objective evidence.
  • Submitting statistical activity reports to the M: QA

Promote Continous Improvement
  • Develop implement and maintain a continuous improvement mechanism which is in line with the international standard.
  • Promote the quality management system and continuous improvement through training, workshops and mentoring.

Development Of QMS Templates
  • Develop organisational templates for: policy, procedures, work Instructions (including TGM and MOPs), forms and checklists and other pertinent documents.
  • Enhance QMS documents: typesetting, incorporate external (national/international) and internal formatting requirements, consult and disseminate information into new/amended requirements and control external and internal formatting requirements.

Risk Identification
  • Relevant risks are identified at an operational level utilising appropriate tools and techniques taking cognisance of changes in the risk environment.
  • Report on identified risks and inform the EWRM function accordingly.
  • Assist Risk Specialists to develop mitigation plan to address identified risks.

Design and Redesign of Processes (BRP)
  • Design and Redesign of Processes (BPR) within the organisation to improve the organisations business process efficacy (efficiency and effectiveness).
  • Ensure optimum internal and external processes resulting in customer service excellence both within the organisation and to our external clients.

Qualifications and Experience
  • A National Diploma or Degree in Quality Management or a related qualification at an NQF 6/7 level
  • 2 years Quality Management or Quality Assurance and/or Business Process Redesign
  • 1 year Risk Management (advantageous)
  • 1 year Aviation (advantageous)

People with Disabilities will be prioritized

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