Specialist - Quality Assurance

3 months ago

Midrand, South Africa Vodafone Full time

**.**:
**When it comes to growing Talent, we're number 1.**

The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2024.

**Role Purpose/Business Unit**:
The Specialist: Quality Assurance is responsible for developing and executing tests to ensure code and capability quality. This role is responsible for reviewing business requirements and technical design documents and tracking quality assurance metrics to ensure adherence to quality standards. This role is responsible for designing and implementing tests, identifying flaws in the service flows and journeys

**Your responsibilities will include**:

- Review requirements, specifications, and technical design documents to ensure adherence to quality standards
- Design and implement acceptance tests for new features and products
- Test and validate solution against technical and business requirements leveraging automation where possible
- Work closely with the product team on design and development of new features
- Identify, record, and monitor testing defects
- Track quality assurance metrics
- Estimate, prioritize, plan, and coordinate testing activities
- Manage content subscription queries as level two and level three support
- Suggest improvements and solutions to products and UX

**Must have technical / professional qualifications**:

- Bachelor’s degree in computer science, Information Systems, Business Administration, or another related field
- At least 3-5 years relevant work experience of with three or more years is in software quality assurance, testing, system analysis and/or programming
- Experience of software QA methodologies, tools, and processes, with experience writing and executing comprehensive test plans and cases
- Professional experience and knowledge of the Telecommunications industry preferred
- Competency in UX principles and practices preferred
- Competency in automated testing tools and scripting preferred

**Core competencies, knowledge and experience**:

- Technical design assessment and evaluation
- End-to-end solution and software test design, execution, and validation, with management of testing scenarios across capabilities

**.**:

- Functional, and integration testing
- Architectural element testing e.g. APIs
- Performance and security testing
- Automated testing and tools
- Test report creation
- Highly cross-functional and able to swap and perform adjacent roles at short notice
- Flexibility to deal with changing projects and priorities in a short space of time
- Strong creativity, analysis, and problem solving skills and ability to learn new methods and processes
- Strong relationship building, persuasion, and collaboration skills that drives effective constructive feedback and support
- Strong written and verbal communications skills, with the ability to distil difficult technical concepts into simple and actionable practices
- Strong time-management skills and comfortable working under pressure
- Willingness to track, assess, and incorporate practice and technology developments into day-to-day working
- Good understanding of the business capability / user journey, wider organizational goals, and desired product business outcomes
- Understanding of both the current Telecommunications and digital services market and emerging business and technology trends

**We make an impact by offering**:

- Enticing incentive programs, competitive benefit packages, and an exclusive 13th cheque
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications**:27 August 2024**

The base location for this role is **Vodacom Campus Midrand**

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organizational culture that recognizes, appreciates, and values diversity & inclusion.

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