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Assistant: Lost Property

4 months ago

Kempton Park, South Africa Adzuna ZA B C2 Full time
RESPONSIBILTIES:
  • Collect passengers' lost property from FlySafair stations;
  • Sort lost property according to time periods of loss;
  • Contact passengers where possible to liaise for collection of property;
  • Communicate with passengers who have reported lost items;
  • Return identified lost property to airports for passenger's collection;
  • Assist with the delivery of lost property to couriers for passenger collection where required;
  • Identify and track owners of lost Identification documents and passports;
  • Assist with queries relating to lost property from the Call Center Team and baggage handlers;
  • Document and categorise lost items;
  • Maintaining record and logs of lost and found items
  • Follow procedures for handling valuable or sensitive lost items;
  • Coordinate with other departments or authorities as needed (e.g., security, airlines, law enforcement);
  • Keep the lost and found area organized and accessible;
  • Provide assistance and information to passengers regarding lost property policies and procedures.
REQUIREMENTS:
  • Grade 12;
  • Proficient in the use of Microsoft Office (Word, Outlook, Excel);
  • Good office administration skills;
  • Must have a valid Drivers License;
  • Good communication skills (written and verbal).

PERSONAL ATTRIBUTES:
  • Professional;
  • Integrity;
  • Strong organization skills;
  • Attention to detail;
  • Ability to work proactively and unsupervised;
  • Immaculate timekeeping;
  • Honest and trustworthy.

APPLICATION GUIDELINE:
  • No external email applications will be accepted.
  • Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.
  • FlySafair reserves the right
* Not to proceed with this vacancy
* To appoint the selected candidates based on its operational requirements.
  • Reference number JHB000916

Preference will be given to members of under-represented designated groups.