Operations Specialist

2 weeks ago


Midrand, Gauteng, South Africa Mediro ICT Full time

Role-specific knowledge:

MS Office

IT Service Management (ITSM)

Provider Management

Technical Knowledge

Netwrk

Strage

Cmpute

Archive Solutions

Knowledge in Big Data Technologies (Advantageous)

Container based on Kubernetes (Advantageous)

Duties:

Provider Management

Rollout Manager

Financial responsibility

First contact for international storage locations

Reporting function (TLM, Vulnerabilities, Patch Management, Capacity Management, PIC Processes - Incident Management, Change Management, Problem Management)

Knowledge around ITSM Ticketing Suite

Monthly check of the SLA's regarding the provider

Quality Administrator regarding documentation, reporting etc.

Education:

Minimum - 7 Years IT Working experience.

Information Technology Diploma / Degree or relevant qualifications within IT

Minimum Years project experience / Change Management

Between - 7 Years

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