Operations Specialist
2 weeks ago
Role-specific knowledge:
MS Office
IT Service Management (ITSM)
Provider Management
Technical Knowledge
Netwrk
Strage
Cmpute
Archive Solutions
Knowledge in Big Data Technologies (Advantageous)
Container based on Kubernetes (Advantageous)
Duties:
Provider Management
Rollout Manager
Financial responsibility
First contact for international storage locations
Reporting function (TLM, Vulnerabilities, Patch Management, Capacity Management, PIC Processes - Incident Management, Change Management, Problem Management)
Knowledge around ITSM Ticketing Suite
Monthly check of the SLA's regarding the provider
Quality Administrator regarding documentation, reporting etc.
Education:
Minimum - 7 Years IT Working experience.
Information Technology Diploma / Degree or relevant qualifications within IT
Minimum Years project experience / Change Management
Between - 7 Years
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