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Retail Store Leader

3 months ago

Roodepoort, Gauteng, South Africa Wellness Warehouse Full time

Store Leader

Location:
Store

Department:
Retail - Operations

Reporting Line:

Area Manager**
Job Purpose:To deliver exceptional customer experiences through maximizing selling opportunities as well as managing costs, driving operational excellence and leading a motivated team to ensure profitability.


AREAS OF RESPONSIBILITY:

-
Customer Experience_

  • Be professional
  • Manage customer interactions, complaints and requests
  • Optimise selling space and drive replenishment to ensure stock availability
  • Conduct floor walks to ensure housekeeping disciplines are adhered to
-
Store Profitability_

  • Sales meet or exceed targets
  • GP reduce wastage & improve stock accuracy within benchmarks
  • NP reduce controllable expenses in line with budgets
  • Interpret Income Statement information and formulate and implement action plans
  • Identify challenges, trends and opportunities to drive continuous improvement
-
Store Disciplines & Productivity_

  • Ensuring that monthly store audit benchmarks are achieved and improved upon
-
Risk Management_

  • Effective stock control and stock management
  • Effective cash handling procedures and controls
  • Lead, develop and retain team members
  • Performance development culture and team effectiveness
  • Leading, developing and coaching the team
  • Basic IR

JOB SPECIFICATIONS:

  • Grade 1
  • Business/Admin qualification a retail management diploma or degree would be advantageous
  • Minimum 5 years retail experience sales, merchandising and admin experience (including 23 years managerial experience)
  • A genuine interest in health and wellness brand ambassadors
  • Fully computer literate
  • Strong written and verbal communication skills
  • Ability and willingness to work weekends and extended retail hours
  • Proficiency in stock management, cost control and cost management
  • Own transport essential
  • Competency Assessment Achieved

OFFER:

  • Remuneration based on a 'cost to company' model and performance incentives.
  • All permanent team members are required to join the company's provident fund and risk benefit.
  • Medical aid options are available.
  • 20 days annual leave
  • Birthday leave
  • Team member discounts on instore and online purchases
  • Ongoing learning and development through our inhouse Wellness Training Academy and supplier training.
  • Opportunities to be involved in CSI initiatives, events, and experiences (environmental and social)

TO APPLY:

Pay:
R12, R14,000.00 per month

Application Question(s):

  • How many staff have you managed.?

Education:

  • Certificate (required)

Experience:

- retail management: 5 years (required)

  • Retail: 5 years (required)

Language:

  • English (required)

Ability to Commute:

  • Roodepoort, Gauteng (required)