Learning & Development Specialist: Job Grade: 11:

2 weeks ago

Bellville, Western Cape, South Africa Sanlam Full time

Who are we?
The Sanlam Retail Affluent business (SRA) is dedicated to empowering South Africans in the middle
- and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive financial planning, life
- and disability insurance, credit solutions, savings and investments, retirement and fiduciary services that can be accessed through various platforms.

We believe in creating and cultivating a positive, energised working environment that gives you every opportunity to achieve success. Sanlam is committed to transformation and embracing diversity.

This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.


What will you do?

  • The Learning and Development Specialist has accountability for steering the design, development, implementation and evaluation of organisational Skills Development initiatives and digital transformation projects. This role promotes best practice aligned to our policies and processes, as well as ensuring compliance to Skills Development legislative reporting (ATR/WSP and Financial Sector Charter).
    What will make you successful in this role?

Outputs/Core Tasks:

  • Interpreting and implementing of Skills Development strategies and programs, which proactively addresses and responds to organisational learning and development strategies / forums, and brings key stakeholders together to assess performance gaps and learning solutions.
  • Implement appropriate interventions, including strategic planning, tactical and project planning and enablement of performance support solutions (resources, solution design, development as well as facilitation).
  • Guide training methodologies e.g. blended learning that account for multiple learning styles, such as formal (classroom, virtual led) and informal learning, as well as move towards just time, real time, micro learning solutions e.g. eLearning.
  • Custodian of eLearning content in myWorkSpace Learning Management System (LMS) to reflect our most current offerings within a blended learning context.
  • Collaborate cross functionally and strategically with key stakeholders and SME's to support digital platform activities, including reports, updates, and data visualisation
  • Research and development as well as facilitation of training methodologies also recommend solutions to enhance the efficiency and effectiveness of learning programmes, to grow employee's skills and knowledge, in line with the organisations people development strategy and digital transformational strategic objectives.
  • Liaise with external vendor(s)/Skills Development providers and assist in the design, development and implementation of transitional digital transformation within the learning and development space.
  • Coordinate required Skills Development legislative and compliance adherence relating to people development and compliance reporting.
  • Coordinate delivery of reports/dashboards on the status of training completion, operational metrics and digital platforms (data for analysis thereof).
  • Give input to elearning design and deliverables
  • Learning Journeys and Curriculums.

Role Requirements:

Qualifications:

  • Degree or Diploma in Human Resources with the focus on Skills Development.
  • Higher Certificate in Occupational Directed Education as Training Practitioner (NQF L5).

Experience:

  • At least 56 years' in a similar capacity within the Financial Services Industry.
  • Experience of strategic analysis and scoping skills.
  • Experience of design and developing learning material based on learning needs analysis.
  • Experience of research and benchmarking to develop and assess facilitators.
  • Experience of project and resource management.
  • Experience of digital platforms to enhance learning

Knowledge:

  • Knowledge of Skills Development and compliance legislation, including Seta ATR/WSP requirements.
  • Knowledge of Financial Sector Charter Skills Development with reference to FSC BBBEE score card.
  • Knowledge of HR Learning and Development systems or tools supporting Learning and Development technology.

Competencies:

  • Communicates effectively, incl facilitation skills
  • Business insight
  • Decision quality
  • Analytical thinking
  • Plans and aligns
  • Concern for accuracy
  • Customer focus

Personal Attributes

  • Interpersonal savvy
  • Contributing through others
  • Balances stakeholders
  • Contributing through others
  • Tech savvy
  • Contributing through others
  • Resourcefulness
  • Contributing through others

Core Competencies

  • Cultivates innovation
  • Contributing through others
  • Customer focus
  • Contributing through others
  • Drives results
  • Contributing through others
  • Collaborates
  • Contributing throu

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