Franchise Manager

2 weeks ago


Durban, KwaZulu-Natal, South Africa RESTAUR Full time

My Client, an interational Quick Service Restaurant group, is currently seeking a young and dynamic
FRANCHISE MANAGER to join the KZN region.


You will be accountable and responsable for a group of franchise stores within the KZN region, reporting to the Senior Franchise Manager.


KEY PERFORMANCE AREAS

  • Manage and report on business drivers: operations, finance, marketing and people within the region
  • Audit, evaluate and measure store performance to provide actionable feedback to the Senior Operations Manager and the Management team at the stores
  • Coach, train and develop store teams within the region
  • Ensure Brand standards are implemented, executed and maintained within the stores
  • Conduct regular environmental scans of competitor activities (price, product, layouts and promotions) and socioeconomic factors so that appropriate changes/action can be taken where applicable within the region
  • Ensure that the region, areas and stores are informed on appropriate product/menu mix based on its specific customer profiles and customer trends.
  • Analyses the business and provides suggestions for improvements to ensure profitability and an increase in customer count
  • Collaborate with the Project team in recommending new store locations in order to ensure a footprint expansion.
  • Ensure that stores comply with the Brand's Local Store Marketing Initiatives
  • Assistance with new store openings within the region

REQUIREMENTS

  • National Senior Certificate
  • Business Development Diploma (preferred)
  • Advanced Excel Skills
  • Proficient in point of sale back office reporting tools (GAAP/MICROS)
  • Demonstrated knowledge of South African labour laws
  • Demonstrated knowledge of Occupational Health and Safety laws
  • Valid Driver's licence and own reliable vehicle is an inheritent requirement for this role

EXPERIENCE
-
Minimum of three years' experience in a multi unit operational role as a franchise area/regional manager with a QSR Brand overseeing more than stores within a geographical region
:

  • 5 years experience as a Senior Fast Food Manager
  • 5 years experience in food cost control, management of controlable and noncontrolable expenses
  • Demonstrated ability to build and maintain professional relationships with Franchisees and Service providers
  • Demonstrated ability to train, coach and develop store teams to meet Brand standards and talent pipeline
  • Experience in new store development and build
  • The FM must be willing to travel long distances to visit stores within this vast region.

RENUMERATION AND BENEFITS
This is a permanent role, with an initial three month probation period served

Salary R neg)

Benefits (excluded from Cost to Company)

Medical Aid - Company contribution 40%, Employee contribution 60%

Petrol Card for business use

Business tools
Laptop

Reimbursement for mobile phone airtime and data usage

Availability
Only South African Citizens will be considered for this role

Starting date:
Feb/March 2023

Please reply with a comprehensive CV, including contactable references

Job Types:

Full-time, Permanent

Salary:

R30, R35,000.00 per month

Application Question(s):

  • How many years' multi unit management experience do you have?

Language:

  • English (required)

License/Certification:

  • Code 08 (required)

Willingness to travel:

  • 75% (required)
Expected Start Date: 2023/03/01
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