Barista
2 weeks ago
Job Title:
Barista
Job Summary:
As a Barista, you will be responsible for preparing and serving high-quality coffee and other beverages to customers in a friendly and efficient manner.
Key Responsibilities:
- Coffee Preparation: Expertly prepare a variety of coffee beverages, including espressos, cappuccinos, lattes, Americanos, and other specialty drinks, following the company's recipes and quality standards.
- Beverage Service: Greet customers warmly and take their orders promptly, offering suggestions and upselling as appropriate. Ensure timely delivery of beverages to customers with consistent attention to detail in presentation.
- Customer Service: Provide exceptional customer service by addressing customer inquiries, concerns, and special requests. Maintain a friendly and welcoming attitude to enhance the overall customer experience.
- Food Preparation: Assist in preparing simple food items, such as pastries, and other snacks, ensuring quality and freshness.
- Cleanliness and Hygiene: Maintain a clean and organized work area, including coffee machines, countertops, and seating areas. Adhere to strict hygiene and sanitation standards to ensure the safety of both customers and fellow team members.
- Cash Handling: Operate the cash register, process payments accurately, and provide customers with receipts.
- Product Knowledge: Stay uptodate with the menu, coffee blends, and any seasonal offerings to answer customer questions and make informed recommendations.
- Equipment Maintenance: Regularly clean and maintain coffee machines, grinders, and other equipment to ensure they are in optimal working condition.
- Team Collaboration: Work collaboratively with other team members to ensure smooth operations and support each other during busy periods.
- Upselling and Promotions: Actively promote special offers, loyalty programs, and seasonal beverages to increase sales and customer engagement.
Qualifications and Skills:
- Previous experience as a barista or in a similar role is preferred.
- Strong knowledge of coffee preparation techniques and espressobased beverages.
- Excellent customer service and communication skills.
- Ability to work in a fastpaced environment while maintaining composure and attention to detail.
- Basic math skills for handling cash transactions and providing correct change.
- Ability to work flexible hours, including early mornings, evenings, weekends, and holidays.
Physical Requirements:
- Stand for extended periods and lift/move up to 25 pounds.
- Perform repetitive tasks, including coffee grinding and milk frothing.
- Work in a busy environment with moderate to high noise levels.
If you are passionate about coffee, dedicated to providing exceptional service, and thrive in a dynamic environment, this Barista position offers a fantastic opportunity to grow your skills and be part of a vibrant team.
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