Senior Barista

This job creates the Lift Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.

• Deliver an exceptional guest experience, connecting with guests to deliver quality handcrafted beverages and food during all hours of operations, prioritizing the guest's needs over tasks.
• Uphold and maintain the execution of the Food and Beverage Standards, all Lift brand standards and food safety standards.
• Maintain an ongoing awareness of all promotional activities within Lift.
• Follow all Lift Barista routines to deliver a consistent experience for guests while driving efficiency and maintaining food safety.
• Maintain an inviting dining area for guests all day, every day.
• Engage with guests to meet and exceed their expectations based on Lift standards.
• Produce items to specifications on production cards and follow specific department routines.
• Complete and record all cleaning tasks in the workspace as outlined in Barista Responsibilities.
• Follow proper packaging and labeling guidelines for food products.
• Ensure accurate instocks by placing storeinitiated orders according to Ordering Systems.
• Follow proper perishable inventory procedures to ensure an accurate recording of inventory.
• Provide a friendly and efficient checkout experience; tailor your interaction to guest needs.
• Demonstrate a culture of ethical conduct, safety, and compliance.

• Arrive on time for your shift and clock in immediately. Failure to arrive on time will result disciplinary action
• Sanitize your hands.
• Sanitize your work surface and all equipment before use.
• Greet customers by name, ask them how they are? Ask their name if you don't know it:
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• Ensure a customer pays prior to making their drink failure to follow this proecure will result in disciplinary action

• Check that the Coffee Machine, Grinders and Scale is on (Flush group heads and steamwands)
• Check your Daily Espresso Shot Dosing and log it on this sheet (Make sure grinders are dialed in correctly)
• Dosing Time
• Dosing Weight
• Make sure the Coffee and Sugar station is cleaned and sanitized throughout the day, make sure that sugar stations are stocked at all times
• Make sure the Condensed Milk has been filled up, ready for use.
• Fully stock items on shelves in the fridge and cupboards as per your stocklist. Move stock to first in, first out (ones expiring last at the back)
• Make sure there are enough lids and stamped hot cups for the next day, ready for use.
• Stock the cups, saucers and glassware up on the coffee machine, from smallest to largest cup and ready for use.
• Update stock list timeously, and respond to stock update requests from the operations manager
• Check if there is any stock on your stock list expiring in the next 2 weeks. If any, what item and when is the date? Report to Owner
• Complete your Order forms according to your stock list needs, approved by management and place orders.
• Make sure all the milk is in the fridges is connected to mains
• Check the date and taste the milk for the morning.
• Make sure the backup water tanks are fresh / full (and ensure that the machine is connected to mains water before leaving).
• Clean the undercounter fridges (inside, outside and behind)
• Clean the milk jugs and scissors and store away for easy use.
• Backwash and clean machine after shop doors close with Cafiza, switch off and clean filter heads with filter head brush.
• Clean and soak a steam wand in Cafiza overnight.
• Empty the knock box and clean with hot water.
• Clean the porta filters
• Clean all the outsides of all machines and under all the machines (Coffee machine, Blender, Moccamaster, Grinders, etc )
• Decanted the coffee beans from the hopper and store it in an airtight container.
• Clean the hopper of the grinder inside and outside to remove all oil residue from the coffee beans

• Sanitize your work surface and all equipment before use.
• Switch on Smoothie Machine.
• Make sure the Smoothie station is cleaned and sanitized throughout the day.

• Fill up the display cabinet with pastries and ensure name tags are correct. Check that there is a clean tong closeby to use.
• Fully stock items on shelves and in cupboards as per your stock list. Move stock to first in,first out(ones expiring last at the back)
• Ensure outdoor furniture has been put out, deck is clean and tables / chairs are wiped

• Make sure the bar counters have been cleaned, wiped and sanitized.

• Make sure there are enough lids and cold cups stocked for the next day,