IT Support Consultant

2 weeks ago


Durban, KwaZulu-Natal, South Africa INFINET SERVICES SOLUTIONS (PTY) LTD Full time

IT Support consultant - DBN

Job Profile
Provide 1stand 2ndline desktop support.

Configuration of new equipment and workstation setups

Hardware and Software repairs and maintenance

Office 365

Management Network Diagnostics (Wi-Fi, PoE Switches, VLAN, Fibre) Telephonic and remote support

Manage IT support documentation and records.

Report daily, weekly, and monthly on IT unresolved issues, threats, and planned activities.

Conduct and report on failure analyses Liaise with external IT service providers

Provide support to IT Directors Resolve IT issues in a timeous, cost-effective manner.

Minimum Requirements
Relevant IT Diploma (A+/N+)


Experience in Active Directory & Office 365 Exchange A basic understanding of software development processes and database relationships will be beneficial.

Experience in a similar role with a stable work history of at least 2 years with one employer

Accuracy and high attention to detail Very proficient in reading, speaking, and writing English

Comfortable working in Microsoft Excel

Able to work independently under mínimal supervision

Work well under pressure.

Efficient and well organised

Good work ethic and attitude

Uphold company ethics and values and act with integrity.

Must be able to prove a low sick leave track record.

Valid Driver's License with own vehicle

Remuneration
R 6500 (CTC) Excluding

Fuel allowance and incentives

Adjustments to remuneration after 3 months, depending on performance and terms / conditions of employment contact.

Job Types:
Permanent, Internship

Contract length: 12 months

Salary:
R6, R7,000.00 per month

Ability to commute/relocate:

  • Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

Education:

  • Diploma (required)

Experience:

  • Microsoft Outlook (required)
  • Microsoft Windows Server (required)
  • WordPress (preferred)
  • Routing protocols (preferred)

License/Certification:
- code 8 (required)

Willingness to travel:

  • 100% (required)
Application Deadline: 2023/02/18

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