Internal Healthcare Consultant
2 weeks ago
Internal Healthcare Consultant - Durban
Do you have experience in Healthcare consulting? Do you live in Durban? Read on.
Aon South Africa is recruiting an Internal Healthcare Consultant in our Employee Benefit department based in Durban. The role of the Internal Healthcare Consultant II is to work closely with health and benefit consultants in servicing existing and prospective clients, acting as the primary point of contact for clients.
At Aon, we are committed to making better decisions
At Aon, our mission is to shape decisions that protect and enrich the lives of people worldwide. We operate as a united, diverse team, dedicated to helping our colleagues and clients succeed.
What the day will look like
- Being the primary point of contact for clients
- Member management
- Resolve routine queries via inbound and outbound calls
- Provide retention support to Healthcare Benefit Consultants
- Preparation of off-loading complaints with the CMS
- Engage in business development efforts
Skills and experience for success
Qualifications
- Recognised matric qualification
- NQF5 or equivalent Healthcare Administration qualification
- Relevant bachelor's degree is advantageous
- Registration as a representative with FSCA
- Accreditation on multiple medical schemes required
Knowledge
- Well-developed knowledge of technical/professional discipline
- Ability to analyze data from medical schemes
- Good knowledge of policy wordings
Skills and Attributes
- Analytical skills
- Ability to work in teams constructively
- Excellent communication skills
- Influencing and persuading skills
- Interpersonal skills
- Computer literacy in Excel and Word
Experience
- 2 - 5 years experience in a similar role
- Extensive healthcare experience
- Proven record of achievement as a consultant
How we support our colleagues
Aside from our comprehensive benefits package, we advocate for a diverse workforce and offer a supportive environment that allows you to manage your work/life balance effectively. Enjoy two annual Global Wellbeing Days and benefit from our Smart Working initiatives for a flexible work style.
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