Beauty Specialist

2 weeks ago

Somerset West, Western Cape, South Africa Woolworths Full time

Listing reference:
woolw_000844
Listing status: Online-
Position summary

Industry:
Textiles, Clothing, Leather & Fashion

-
Job category:Customer Service
Location:Somerset West

-
Contract:Permanent
EE position:No
Introduction

  • MAIN PURPOSE You must be targetdriven and passionate about beauty to deliver exceptional customer service in a specialized beauty environment. You must also be able to sell products across brands to any customer.
    Job description
  • KEY RESPONSIBILITIESDemonstrates customer service through customer promises
  • No customer unseen or unserved
  • Identify customer needs to provide optimal service by
  • Takes responsibility for serving the customer and finding solutions to customers' queries.
  • Actively manage the client registry by sourcing new customers and managing existing
  • Approach all customers and offer assistance in the beauty department.

Applies selling skills

  • Meets customers' needs and expectations by asking, listening to, and advising them about the available options/services/products.
  • Offers alternatives to the customer if merchandise is not available.
  • Achievement of sales and unit targets
  • Creating and Managing beauty events.
Effective management of stock

  • View and print reports to better understand stock movement and department growth.
  • Maximize sales and ensure stock availability in the department by communicating with relevant buyers and planners
  • Ensures launches are put out timeously, and all appropriate ticketing (silent salesman) is in place.
  • Ensures stock rotation is in place within the department.
Demonstrates product knowledge and standard

  • Identifies the location of products in their department.
  • Develops indepth product knowledge to deliver excellent product knowledge to the customer.
  • Maintains specialized areas to meet and exceed operational excellence standards.
Adheres to shopkeeping disciplines

  • Maintains hygienic, safe and wellorganized sales floor and back areas.
  • Maintains specialized areas to meet and exceed operational excellence standards.
Minimises Shrinkage

  • Reporting acts of dishonesty related to shrinkage and fraud to your line manager or shrinkage hotline.
  • Ensures a buddy system is in place in your area.
  • Awareness of suspicious activity in your area
  • Report suspicious individuals in your area to security or management.
Demonstrates personal leadership

  • Demonstrates selfdiscipline concerning attendance, dress code, hygiene and timekeeping.
  • Attends/is informed of the game plan/team meeting to know the day's focus.

Minimum requirements

Technical Skills:

  • Preferably Grade 12 or equivalent NQF level
  • Minimum of 25 years retail experience
  • Minimum of 2 5 years as a Beauty Consultant in role
  • Experience in generic beauty selling highly advantageous.
  • Experience in working and achieving beauty sales targets highly advantageous
  • Willing and able to work different shifts

Behavioural Skills:

  • Passion for the Brand and Customers
  • Passion for the Customer establish lifelong relationships with our customers
  • Passion for Retail and Selling
  • Living the Brand': Personal leadership and attitude to work i.e., _'the difference'_
  • Versatile communication skills
  • Planning and Organising and Personal Effectiveness
  • Thinking Strategically and Commercially
  • Delivering High Performance
  • Making Insightful Business Decisions and having an Innovative Merchant Mindset
**As a proud South African brand, Woolworths is committed to transformation. Meeting our employment equity goals will be taken into account in our recruitment decisions."

  • Beauty Specialist

    2 months ago

    Somerset West, South Africa Woolworths Full time

    **Listing reference**: woolw_000844**Listing status**: Online- **Position summary** **Industry**:Textiles, Clothing, Leather & Fashion - **Job category**:Customer Service**Location**:Somerset West - **Contract**:Permanent**EE position**:No**Introduction** - MAIN PURPOSE You must be target-driven and passionate about beauty to deliver exceptional customer...

  • Beauty Specialist

    1 day ago

    Somerset West, South Africa Woolworths Full time

    **Listing reference**: woolw_000844**Listing status**: Online- **Position summary** **Industry**:Textiles, Clothing, Leather & Fashion - **Job category**:Customer Service**Location**:Somerset West - **Contract**:Permanent**EE position**:No**Introduction** - MAIN PURPOSE You must be target-driven and passionate about beauty to deliver exceptional customer...

  • Wedding & Events Coordinator - High Profile Wedding

    2 weeks ago

    Somerset West, South Africa HotelJobs.co.za Full time

    This award winning wedding and events planning company are uniquely situated with offices in the Helderberg Winelands / Stellenbosch area and offer a wide selection of bespoke wedding packages with a full range of services and facilities. All wedding venues are hand-picked signature destinations located within the Cape, as well as many beautiful locations...