Wine Waiter

2 weeks ago


Cape Town, Western Cape, South Africa Crew Life at Sea Full time

Key Responsibilities:

  • Greet guests and assist them with selecting wines to complement their meals
    onboard the cruise ship
  • Provide recommendations and suggestions on wine pairings based on guest preferences and menu offerings
  • Ensure that all wine orders are accurately taken and delivered in a timely manner
  • Maintain an extensive knowledge of our wine list and be able to answer any questions or concerns from guests
  • Work closely with the sommelier to ensure proper wine inventory levels and assist with restocking as needed
  • Maintain a clean and organized wine cellar and bar area
  • Provide exceptional customer service and ensure guest satisfaction at all times
  • Participate in wine training and educational sessions to continuously improve knowledge and skills
  • Follow all company policies and procedures, including responsible alcohol service guidelines

Requirements:

  • Minimum of 2 years of experience as a Wine Waiter in a highend restaurant or luxury hotel
  • Extensive knowledge of different types of wines, regions, and vintages
  • Excellent communication and interpersonal skills
  • Strong customer service skills and the ability to handle guest inquiries and concerns in a professional and courteous manner
  • Ability to work in a fastpaced environment and handle multiple tasks simultaneously
  • Must be able to work flexible hours, including evenings, weekends, and holidays
  • Must be at least 21 years of age and hold a valid alcohol service certification
  • Fluent in English, additional languages are a plus

Salary:
R35 000,00 - R50 000,00 per month
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