Hotel Duty Manager

2 weeks ago


Constantia, Western Cape, South Africa The Liz McGrath Collection Full time

The purpose of the position is to communicate with all guests at the property and to provide effective leadership through professional management and encouragement of all subordinates.


Minimum Experience and Qualification Required:

  • Grade 1
  • Post matric hotel school qualification would be advantageous
years' experience in a 5-star hotel or similar environment

  • Computer literacy
  • Opera Knowledge
  • Previous leadership role
  • Excellent communication skills
  • High level of English proficiency
  • Ability to plan
  • Ability to train and develop a team
  • Must be motivated, enthusiastic, and energetic
  • Must be a team player, with a positive attitude
  • Must be willing to work shifts
  • Must be able to work under pressur
  • Own transport preferable

Key Objectives:

  • To manage and oversee the daily operations in the hotel,
  • Maintaining the required operating and service standard,
  • Handling and resolving guest queries and complaints,
  • Guest comment management,
  • A high level of leadership and motivational skills,
  • Must be trustworthy and able to work with the hotel and guest money,
  • Handle guest inquiries in a professional and effective manner,
  • Ensure knowledge of hotel room categories and layout of the property,
  • Ensure knowledge of different offerings at the property,
  • Assisting in the management of guest accounts:
  • Operate the hotel's

Property Management System:
OPERA,

  • Check guest in upon arrival and check them out upon departure,
  • Operate the switchboard and direct calls,
  • Restaurant bookings and hotel reservations
  • Assisting in the daily operations in the Food and Beverage department during meal periods,
  • Liaise effectively between departments.

Job Types:
Full-time, Permanent

Experience:

  • 5
Star Hotel: 3 years (required)

Ability to Commute:

  • Constantia, Western Cape (required)

  • Duty Manager

    2 weeks ago


    Constantia, Western Cape, South Africa HotelJobs Full time

    Kendrick Recruitment is now seeking an experienced Duty Manager for a luxury 5* Boutique Hotel in Constantia, Cape Town.As a Duty Manager, you will play a pivotal role in overseeing the smooth operation of the hotel and ensuring the highest levels of guest satisfaction. This position requires a strong leader with exceptional interpersonal skills, a keen eye...


  • Constantia, Western Cape, South Africa What Next Recruitment Full time

    An award winning 5 Star hotel is looking for an experienced Duty Manager to join the team. Previous experience in a 5 Star hotel within a Supervisory/management position is essential.Hospitality Diploma, Matric and a full drivers license is required along with your own transport.Please note this is a Live Out position, must be willing to relocate at your own...

  • Front Desk Supervisor

    2 weeks ago


    Constantia, Western Cape, South Africa Hotel Recruitment Full time

    Responsibilities: Oversee all operations at the Hotel. Respond to guest and tenant inquiries and resolve issues and complaints in a timely, friendly and efficient manner; Monitor lobby traffic and adjust staff rosters accordingly; Obtain all necessary information when taking room reservations. Fully comprehend and be able to operate all relevant aspects of...


  • Constantia, Western Cape, South Africa The Roberts Connexion Full time

    Award winning 5* Property in Hermanus, looking for a dynamic person to join our passionate and energetic team.Duties will include: Reception Reservations Managing of Housekeeping and Maintenance staff Room and property inspections Concierge General guest relationMinimum Requirements: Matric Hospitality qualification preferred Excellent grooming standards...

  • Junior Hotel Manager

    2 weeks ago


    Constantia, Western Cape, South Africa HotelJobs Full time

    Junior hotel manager required for small luxury boutique hotel. Previous small hotel guest relations, staff supervision essential. (LIVE -OUT NO ACCOMMODATION PROVIDED) Strong managerial, communication and negotiation skills Assist the operations and all functions of the hotel Strong administration skills Strong Business sense Guest Focussed Resilient &...

  • Receptionist Hotel

    2 weeks ago


    Constantia, Western Cape, South Africa The Liz McGrath Collection Full time

    The purpose of the position is to correspond with local and international guests at the property and to balance the daily revenue report.Minimum Experience and Qualification Required: Grade 1 Post matric hotel school qualification would be advantageous 12 years' experience in a fivestar property Computer literacy Excellent communication skills Good numeracy...


  • Constantia, Western Cape, South Africa The Roberts Connexion Full time

    A very well established 5 Star property is looking for a dedicated Accounts Assistant to join their team.As an Accounts Assistant, you will be a part of the Accounts department. You will assist accounting officials and senior management in recording, reporting and managing company's finances. You will also be required to provide administrative support and...


  • Constantia, Western Cape, South Africa What Next Recruitment Full time

    A 5 Star hotel is looking for an experienced Night Auditor to join the team.NIGHT AUDITORThe purpose of the position is to correspond with local and international guests at the property and to balance the daily revenue report.Minimum Experience and Qualification Required: Grade 1 23 years' experience in a 5star hotel or similar environment Excellent...


  • Constantia, Western Cape, South Africa What Next Recruitment Full time

    We are looking for an experienced 5 Star Hotel Receptionist to join the team. The purpose of the position is to correspond with local and international guests at the property and to balance the daily revenue report.Minimum Experience and Qualification Required: Grade 1 Post matric hotel school qualification would be advantageous 12 years' experience in a...


  • Constantia, Western Cape, South Africa HotelJobs Full time

    Kendrick Recruitment is currently seeking an experienced and dedicated Receptionist to join the prestigious five-star establishment nestled amidst the picturesque vineyards of Constantia.Qualifications and Requirements: Proven experience in a 5star hotel or similar upscale environment Fluent in English (both written and spoken) Proficiency in a second...


  • Constantia, Western Cape, South Africa The Liz McGrath Collection Full time

    ASSISTANT FRONT OFFICE MANAGERProvides support to the Front Office Manager in the daily running of the front office operations.Minimum Experience and Qualification Required: Grade 1 Post matric hotel school qualification would be advantageous. years' experience in a 5-star hotel or similar environment Computer literacy Opera Cloud Knowledge Previous...

  • Restaurant Manager

    2 weeks ago


    Constantia, Western Cape, South Africa The Liz McGrath Collection Full time

    To effectively manage the day-to-day operations of all the F&B outlets and employees as well as ensure guest satisfaction. Supporting and aiding the General Manager in achieving the profitability of the F&B outlets.Minimum Experience and Qualification Required: Grade 1 Post matric hotel school qualification would be advantageous 3 years' experience in a...

  • Houseman

    2 weeks ago


    Constantia, Western Cape, South Africa The Liz McGrath Collection Full time

    A houseman is responsible for the overall sanitation and maintenance of the assigned premises.Key Performance Objectives: Cleans, sweeps, vacuums, mops hotel areas such as hallways, stairways, laundry rooms, common guest and staff areas, restrooms, public or other similar areas. Sweeps, mops, scrubs, strips, extracts, waxes, buff, vacuums, all types of...

  • Reservationist

    2 weeks ago


    Constantia, Western Cape, South Africa The Roberts Connexion Full time

    Very well established 5* property is looking to hire a passionate, articulate and experienced Reservationist.Job description- prepares letters of confirmation and promptly processes any cancellations and modifications. Knows the type of rooms the hotel has as well as their location and layout. Knows all hotel packages plans-meaning status, rates, and...


  • Constantia, Western Cape, South Africa The Liz McGrath Collection Full time

    ASSISTANT RESTAURANT MANAGERTo effectively manage the day-to-day operations of all the F&B outlets and employees as well as ensure guest satisfaction. Supporting and aiding the Restaurant Manager in achieving the profitability of the F&B outlets.Minimum Experience and Qualification Required: Grade 1 Post matric hotel school qualification would be...

  • Porter

    2 weeks ago


    Constantia, Western Cape, South Africa HotelJobs Full time

    Kendrick Recruitment is searching for a Porter for a luxury wine estate in Constantia.Duties and Requirements: Assist guests and offering answers to questions and running their errands when working at hotels. Carry luggage of the departing guests to the hotel's lobby. Ensure that guests staying at the hotel leave safely during an evacuation. Assist front...


  • Constantia, Western Cape, South Africa Ibis House & The Secret Forest Cafe Full time

    Key responsibilities include overseeing day-to-day operations, managing staff, maintaining high standards of guest service, coordinating bookings, handling guest inquiries and concerns, managing property maintenance, and ensuring the overall success and profitability of the establishment.In addition to your excellent managerial skills, we are looking for...

  • Office Cleaner

    2 weeks ago


    Constantia, Western Cape, South Africa The Liz McGrath Collection Full time

    The Office Cleaner is responsible for the overall sanitation and maintenance of the assigned premises.Minimum Experience and Qualification Required: Previous experience in a 5star hotel Grade 1 Must be motivated, enthusiastic, and energetic. Must be a team player, with a positive attitude. Must be willing to work shifts. Must be able to work under...


  • Constantia, Western Cape, South Africa HotelJobs Full time

    High end Hotel in Constantia, CT is looking for a Porter / Driver.Requirements: Minimum criteria: Must have complete Grade 1 Incumbent to have excellent proficiency and understanding of the English language Valid Driver's license PDP advantageous Previous experience in 5*star hotel in similar position Must have a positive attitude and good people skills Well...

  • Marketing Manager

    2 weeks ago


    Constantia, Western Cape, South Africa The Roberts Connexion Full time

    The Marketing Manager's role is to optimise the efficiency of the Sales & Marketing Department.Key performance objectives: Create an overall brand strategy in line with the company values Communicate the brand strategy, internally and externally Work on product research and marketing campaigns Create brand awareness and ensure the brand stays consistent....