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Freight Forwarder
2 weeks ago
Main Purpose of The Role:
You will be required to work on selected client premises, to run the client specific shipping processes identified, resolve operational issues, handle all account queries.
Minimum Requirements
- Minimum of 3 years' experience in Freight Forwarding
- Freight forwarding experience in Import/Export in all modes of no less than three years
- Pharma knowledge is essential
- Operational Experience of no less than three years
- Experience in both Air and Seafreight of no less than three years
- Commercial or customer service experience of no less than two years
- Valid and endorsed code 08 license, own transport
- Fluent in English
- Strong interpersonal and motivational skills
- Ability to work with all levels within business
- Excellent administration and communication skills
- Ability to liaise with clients and colleagues at all levels
- Punctuality and time management are essential elements of this position
- Disposition to be accurate and pay attention to detail
- Ability to work flexible hours
- Must be able to adapt to a rapidly changing environment/technology
- Flexibility in terms of job functions
- Ability to work under pressure
- Client empathy and ability to liaise effective at Strategic, Tactical and Operational levels
- Ability to identify problems regarding workflow on systems
- Ability to work in an organised fashion
Duties and responsibilities
- The daily running of specified clients shipping processes/supply chain
- Variety of responsibilities, which will cover all aspects of international and domestic freight movement. Includes the logístical coordination of all internationally purchased products
- Ensure consistent lead times
- Emphasis on order tracking and tracing and indent monitoring
- All customer related activities, tariff, accounts, invoices, permits, quotes and costings
- Temperature control and Pharma management and coordination
- Reconciling and management of the account to ensure payment
- Keeping all stakeholders up to date with live information
Advantages
- Experience in a procurement environment
- Selfmotivated and ability to work without supervision
Qualifications
- Matric
- Essential
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