Returns Department Dc Supervisor

2 weeks ago

Cape Town, Western Cape, South Africa Clicks Group Limited Full time

Listing reference: 017015
Listing status: Online-
Position summary

Industry:
Distribution, Transport & Logistics

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Job category:Distribution
Location:Cape Town

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Contract:Permanent
Remuneration:Market related

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EE position:No
Introduction

  • An exciting opportunity as Returns department DC Supervisor has become available at New Clicks SA (Pty) Ltd. The role will be based in Montague Gardens DC and will report to the Departmental Manager.
    Job description


 Purpose and Objectives
  • You will be responsible to effectively manage a team ensuring adherence to policies and processes and meeting of productivity targets, within a multidisciplined environment.
  • To hold the daily SGM meetings, address performance and training needs to ensure improvement.
  • To manage employees to achieve productivity targets and take remedial action where required
  • To assist in planning for staff requirements based on volume, aligned to planned budget
  • To action and manage daily/weekly reporting
  • To adhere to statutory health and safety requirements, housekeeping standards and all other internal policies to ensure compliance
  • Ensure that the KPI board is completed correctly and timeously
  • To achieve the KPI's in the department within planned budgets and schedules and ensure a proper handover between shifts
  • To ultimately deliver high levels of service to Our Customers.
  • To live and instill The Brand's Values.

Minimum requirements

Experience and Education:

  • Matric/NQF Level 4 (Essential)
  • Relevant Tertiary Qualifications (Advantageous)
  • 3 years' experience in a logistic environment/ returns (Essential)

Preferred skills

  • Computer skills on MS Office (Word and Excel)
  • SAP Systems understanding
  • Financial background
  • Budget and Cost Management
  • Understanding of handling IR related issues
  • Understanding of Housekeeping & the 5S's approach
  • Understanding of Health & Safety requirements

Competencies required:

  • Communicate effectively at all levels
  • Excellent negotiating skills
  • Strong planning and cocoordinating skills
  • Ability to work in a team
  • Ability to work under pressure / time deadlines
  • Honesty and integrity
  • Attention to detail
  • Ability to manage a Team
  • Ability to manage performance
  • Ability to plan and execute within a short space of time

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