Quality Assurance Manager

2 weeks ago

Johannesburg, Gauteng, South Africa F & G Sourcing Specialist Full time

F and G Sourcing Specialist is assisting a reputable Security Services client that is seeking a skilled
Quality Assurance Manager to join their company that is based in Johannesburg.


The QA Manager will be responsible for executing the strategic direction during the development, deployment, maintenance, and monitoring of Quality Assurance; technologies, processes, policies, and program enhancements in accordance with best practice and international standards.

The QA Manager will also have impeccable communication skills backed by strategic thinking and a strong sense of ownership to assure that quality is sustained from the beginning to end of any engagement assigned.


Salary:
R R77 000 per Month CTC

  • Employer contributes 100% towards medical aid (CTC)
  • Employer contributes 100% towards Provident Fund
  • Performance bonus: not guaranteed based on the performance of the organisation as well as the individual.
  • Spouse Insurance

Requirements:

  • Degree in Computer Science or equivalent
  • Technical certification in testing accreditations (ISO)
  • Project management certificationbs
  • 5 years' experience in a quality assurance management role
  • 2 years' experience delivering quality assurance automation programmes
  • 2 years' experience working in an agile run project environment
  • Proven track record of successful error free deployments

Responsibilities:

Technology Strategy & Innovation

  • Assist in defining and drives the execution of the Quality Assurance Strategy.
  • Setup and define the Quality regulations for products, services, processes and people orientated solutions within the company.
  • Application of creative and analytical methods to design and enforce quality controls in order to maintain both the company and internationally aligned standards.
  • Enablement of crossfunctional Quality Assurance teams across various SBV departments by the use of "crowd sourcing"
  • Driving a culture of zerodefect targets in the company Ecosystem
  • Commercial mindset, using finance management skills to drive the onboarding of new services and areas into the quality assurance team.

Analysis & Planning

  • Conduct quarterly reviews of the test cases to assure relevance to process and industry standard
  • Continuously communicate with stakeholders to review the post deployment results of tests conducted
  • Review results and tweak test cases to better align
  • Automate mundane activities
  • Use of excellent reporting and verbal skills to regularly engage and cultivate relationships with all stakeholders
  • Managing and controlling budgets for the Quality Department.
  • Drive a collaborative approach with vendors and resolver groups to assure timeous feedback and delivery against promised outputs and SLA's

Design

  • Set the quality standards, control frameworks and scope of the test
  • Define the technical test cases & output tolerances required to achieve the desired outcomes
  • Identifies and sets appropriate quality standards and parameters for products.
  • Ability to define the reporting content for the correct audience combined with the ability to scale the presentation of these reports to the appropriate audience

Implementation & Execution

  • Functional (Black Box) testing: Deliver 100% front end Test scenario coverage and defect evaluation of solution/product within a defined timeframe.
  • Non-Functional (White Box) testing: Using knowledge of the inner workings of the solution to expand on test cases and test for known outcomes
  • Deliver Security, availability, and performance testing management in accordance to the standards defined.
  • Policy and Standards review (Technology Policies): All Technology policies to be reviewed and annual reviews done.
  • Testing Automation: Deliver against plan for automated testing, regression testing and load testing where applicable.
  • Communicates quality standards and parameters to QA team, product development team, and other business partners

Risk & Quality Management

  • Preparation and execution of audits (Internal and external).
  • Updating, implementing, and improving Standard Operating Procedures relating to all quality assurance processes and reviewing company policies and procedures for compliance.
  • Perform annual Quality Management Reviews.
  • Carry out quality risk assessments and assist with compiling a risk management plan within the Quality team
  • Security Testing: Work with the Head of Information Security Officer (ISO) to establish a program that is including but not limited to Penetration Testing, Static Code reviews and Policy adherence controls

People Management

  • Establish, embed, and maintain Quality Assurance standards, including continuous improvement of working processes, effective use of organizationwide approaches to goal setting, personal development planning, and motivation for a high performing team
  • Manage team attendance, shift rotations, time planning & overtime through clear forecasting schedule

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