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Account Manager

4 months ago

Cape Town, Western Cape, South Africa Zara Capital Full time

Key Skills
Passionate about customer care and professional service reviews


Our IT Company is seeking an experienced Account Manager to work with private and public clients and ensure their satisfaction.

If you're interested in joining our team, please submit your resume today and expected salary

We offer competitive pay along with many other great benefits such as flexible remote working options available & more.

We like to practice extreme ownership coupled with key performance indicator tracking.

RESPONSIBILITIES:

Continual customer support and assistance with questions and concerns

Collaboration with IT technicians and business management for best practices

Customer Services Reports are branded to the company and sent on a schedule for timely and consistent communication

Retention strategy which includes bringing new ideas to the table and deploying strategies to track results

REQUIREMENTS:

At least 3 years of professional experience in Account Manager or Client Experience

Diploma NQF Level 6 Business/Commerce Certification is a must have

Able to self-direct and properly manage one's time

Ability to commute/relocate:

  • Cape Town,

Western Cape:
Reliably commute or planning to relocate before starting work (required)

Education:

  • Diploma (required)

Experience:

  • Client Support/
Customer Care: 3 years (preferred)