Patient Services Manager

2 weeks ago


Johannesburg, Gauteng, South Africa SD Recruitment Full time
Our client, a leading private healthcare provider situated in Gauteng is currently seeking a skilled Patient Services Manager to join their team. As the successful incumbent, you will need to plan, organise and execute the revenue cycle management at a hospital facility. In addition, you must be able to manage a team of specialist that contribute to the hospital finances through accurate billing and risk mitigation processes. This role is perfect for an energetic individual with a can-do attitude and deep appreciation for being involved in impactful work as there are exceptional growth opportunities in the business.

Description of the role:
  • Deliver on the hospital's revenue cycle management operating plan.
  • Ensure efficient management Reception, Admissions, Case Management and Billing Auditing departments.
  • Review, audit and sign off on all consignments to ensure accuracy of billing and minimisation capital loss.
  • Ensure case managers follow proper coding protocols to reduce rejection rates.
  • Ensure case managers maintain an up-to-date register of length of stay and update the funders regularly to ensure all services rendered are paid for.
  • Develop and implement admissions process and protocols and ensure the adherence of all admissions staff to maintain standards.
  • Analyse data trends relating to rejections and short payments.

Required Qualifications:
  • Bachelor's Degree with Anatomy and Physiology.
  • 3-5 years' experience in a similar role in private healthcare.
  • IDC and CPT coding.

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