National Key Account Manager

2 weeks ago

Johannesburg, Gauteng, South Africa McCain Foods (S Africa) Full time

Position Title:
National Key Account Manager

Position Type:
Regular - Full-Time

Position Location:
Rosebank

Grade:
Grade 05

Requisition ID: 19686

PURPOSE OF THE JOB:


To take the lead role in developing the Shoprite account to deliver on business objectives for both McCain and Shoprite.

To ensure proper forecasting is discussed and agreed with the customer; completed and communicated timely to meet production lead times.

To manage customer relationship and ensure optimum service is provided to the customer at all times. To ensure proper leadership and development of the Jnr Key Account Manager (KAM).

KEY PERFORMANCE AREAS:

- **Financial**:
  • Achieve agreed volume/net sales/gross profit targets.
  • Ensure management of forecasting to acceptable forecast error level.
  • Timeous execution on price increases.

- **Execution**:
  • Manage shelf health though Everyday Great Execution principle.
  • Achieve innovation launch plans.
  • Agree promotional activities with the customer and ensure adherence.
  • Continuous engagement with 3rd Party operations team (Vector).
  • Maximize product distribution.

- **Trading Terms**:
  • Prepare annual spend investment plan for business approval.
  • Maximize Return On Investment (ROI).
  • Reconcile and report on a monthly basis.

- **Customer Relationship**:
  • Ensure meeting with regional buyers and national category manager at least once a month.
  • Ensure meeting with head buyers at least once a quarter.
  • Drive category development agenda with the customer through our category team.
  • Ensure quality business reviews are presented to customers in meeting.
  • Drive to achieve customer agreed service levels on product supply.

- **Administration**:
  • Maintain good and timely processing of customer and travel claims.
  • Maintain sound filing of all relevant information.
  • Keep customer contact reports for all customer meetings.

- **Planning and Reporting**:
  • Ensure proper account plans are developed for monthly, quarterly and annually.
  • Develop sound reports for submission on a monthly/quarterly and annual basis.

EDUCATION & EXPERIENCE REQUIREMENTS:

  • Diploma in Marketing/ Business management or extensive experience in a relevant role (B Com Marketing will be an added advantage).
Years' FMCG Key Accounts experience.

  • More than 3 years' experience in managing the Shoprite national account.

PERSON SPECIFICATIONS:

  • Advanced knowledge of Shoprite processes
  • Proficient in Microsoft programs
  • Analytical
  • Advanced negotiation skills
  • Financial management skills
  • Planning and organizing
  • Presentation
  • Reporting
  • 3rd Party operations management
  • Able to influence stakeholders
  • Team player
  • Able to establish relationships internally & externally
  • Able to learn and teach
  • Good communicator
  • Driven to succeed
  • Good with detail management
  • Keep to timelines
  • McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, meritbased, and equitable workplace. As a global familyowned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger._
  • McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs._
  • Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the _Global Employee Privacy Policy_
LI-SAF1

Job Family:
Sales

Division:
South Africa

Department:
Key Account

Location(s): ZA - South Africa : Gauteng : Johannesburg || ZA - South Africa : Eastern Cape : Port Elizabeth || ZA - South Africa : Free State : Bloemfontein || ZA - South Africa : Gauteng : Bapsfontein || ZA - South Africa : Gauteng : Bedfordview || ZA - South Africa : Gauteng : Bronkhorstspruit || ZA - South Africa : Gauteng : Katlehong || ZA - South Africa : Gauteng : Springs || ZA - South Africa : KwaZulu-Natal : Durban || ZA - South Africa : Limpopo : Marble Hall || ZA - South Africa : Mpumalanga : Delmas || ZA - South Africa : North West : Lichtenburg || ZA - South Africa : Other : Reference job description || ZA - South Africa : Western Cape : CapeTown || ZA - South Africa : Western Cape : George

Company:
McCain Foods (S Africa)

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