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Accounts Receivable Administrator
1 week ago
Accounts receivable processing:
Daily processing of all debtors incoming receipts and clearing of all customer accounts, request remittance advice to reconcile unapplied payments, verify tax exemptions, request WHT certificates and initiate journal vouchers
- Debt collection: Compile AR age analysis report and update daily commentary. Follow up on unpaid or short paid accounts and ensure full payment is received, overdue escalated and make sure they are resolved within SLA, Escalate and address outstanding debt issues to AR Manager and Business, as per customer management process.
- Reporting: Update and provide daily commentary on overdue debtors, Daily confirmation, Actual vs. Confirmations, Subsequent receipts, Compile age analysis.
- Dispute and query resolution: Ensure to resolve customer disputes/queries within SLA, Escalate unresolvable disputes/queries to business manager, and communicate outcomes of disputes/queries to all relevant parties.
- Business controls and governance: Comply with AR policies and procedures, Comply with SLA criteria (specific to area of responsibility).
- Regularly meet with Customer and Regional Managers from different departments to discuss overdue debtors
- Comply with Safety, Health and Environment standards
Qualifications & Experience:
- Matric
- Advantage studying towards University degree or National Diploma in Accounting or Credit Management
- 23 years' experience as Accounts Receivable administrator or Credit Control
- Experience with ERP systems SAP R
- Intermediate skills in MS Office, Word, Excel and Outlook
- Ability to analyse and perform AR reconciliation for customer accounts
- Good command of written English for business writing and presentation purposes
- Knowledge of Mining and Chemicals environment
- Understanding of company strategies regarding the improvement of Working Capital, Departmental goals, Process improvements
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