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Store Consultant/ Lead @ V&a Waterfront
3 months ago
Do you excel at communicating with customers and delivering exceptional experiences?
Join our dynamic team at Core Group as a Sales Consultant within our rapidly expanding Retail division, our dynamic concession store.
Position Overview:
As a Store-in-Store Consultant, you'll play a pivotal role in providing customers with hands-on exposure to the latest Apple technology and services.
Your proactive approach to customer engagement will drive sales, as you uncover their needs and present comprehensive solutions, ensuring memorable interactions.
Your ability to collaborate with both internal and external stakeholders, including Regional and Store managers of other entities, will contribute to a seamless and integrated customer experience.
Key Responsibilities:
- Showcase the latest Apple technology and services to provide customers with a tangible understanding.
- Engage customers proactively, identifying their needs and preferences to facilitate sales.
- Collaborate with internal and external teams, fostering integration and smooth communication.
- Complete induction training, including comprehensive product and systems knowledge.
- Contribute to stock management and efficient retail operations.
- Uphold exceptional customer service standards.
- Strive to achieve and surpass store targets, leveraging your proven track record of driving results.
Requirements:
- High school diploma (Matric).
- Over 3 years of experience in customerfacing retail roles, preferably within consumer electronics.
- Managerial experience is a plus.
- Proficiency in POS systems, Syspro, and iOS, would be advantageous.
- Thrives in a fastpaced environment and demonstrates a commitment to continuous growth and learning.
- Demonstrated history of delivering outstanding customer experiences.
- Proven ability to exceed store targets and deliver measurable results.
- Familiarity with stock management principles.
- Strong understanding of retail operations and practices.
- Solutionoriented approach to transportation challenges.
- Adept at working collaboratively in a team setting.
- Passion for delivering exceptional customer service and fostering positive customer relationships.
Our Values:
i
- Developing People.
- Customer Focus.
- Ethical.
- Innovation.
- Brand Alignment.
- Social Responsibility.
- Fair.
- Add Value.
