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Assistant Lounge Manager

4 months ago

Cape Town, Western Cape, South Africa The Roberts Connexion Full time

Responsibilities:

  • Assisting with managing a team of 20 staff members
  • Disciplinary procedures
  • Provide leadership and vision to subordinates
  • Uphold Team Spirit
  • Uphold and implement policies, procedures, regulations and standards
  • Effective people development, leadership and training
  • Adhering to strict food cost control budgeting whilst maintaining highest quality of product delivery
  • Stock and asset management
  • Quality control / safety and security
  • Administration management


 Guest satisfaction
  • Ensuring guests are satisfied at all times and in all aspects
  • Hygiene Audits minimum target of 85%
  • Mystery shopper program target of 85%

Minimum Requirements:

  • Grade 1
  • Hospitality Management qualification preferable
  • 3 years Senior Management experience gained in an upmarket F&B environment
  • Strong HR/IR knowledge
  • Computer literate with advanced working knowledge of Microsoft Office Outlook, Word and Excel
  • Highly presentable
  • Excellent command of the English language with solid verbal and written communication skills
  • Proven exceptional track record of guest interaction and service recovery
  • Able to work flexible hours, weekends and holidays and late shifts and travel
  • Own transport

Job Types:
Full-time, Permanent

Salary:
R15,000.00 per month

Ability to commute/relocate:

  • Cape Town,

Western Cape:
Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Are you vaccinated
  • Do you have a criminal record

Education:

  • Diploma (required)