IT Technician

2 weeks ago


Cape Town, Western Cape, South Africa FPG Property Management Full time

PURPOSE OF JOB


The main purpose of this role is to ensure that the internal end-users are supported as well as the Installation and maintenance of company hardware, software, networks, and infrastructure to ensure business sustainability and good end-user experience.


KEY PERFORMANCE AREAS

  • To set up and manage user accounts and permissions to consent access to a network.
  • Setting up the Organization's computer system to meet specific business requirements.
  • Monitoring day to day computer performance.
  • Update and maintain the computer inventory and equipment.
  • Maintain and resolve issues on LAN/WAN, VoIP telephone, biometric, Printer, AV systems connections.
  • Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.
  • Coordinate with vendors to resolve technical problems with desktop computing equipment and software.
  • Resolve hardware and network connectivity issues.
  • Assist in technical upgrading and maintaining of entire desktop systems.
  • Manage Office 365 services such as OneDrive, Microsoft Teams, Outlook etc.
QUALIFICATIONS, COMPETENCIES AND SKILLS

  • Matric
  • Microsoft Certifications, CompTIA A+, CompTIA N+
  • 5+ years' experience as a Desktop Support Technician, Network Support Technician, Systems Administrator, or similar role
  • Experience with Microsoft Windows desktop operating systems and desktop software installation, troubleshooting, support & maintenance
  • Experience with Microsoft 365 tenants & associated management & support
  • Networking knowledge of TCP/IP, DHCP, DNS, SNMP, SMTP, FTP, HTTP, HTTPS.
  • Network security administration experience
  • Ability to Install, maintain, optimize, and configure software, including Windows operating systems and settings.
  • Good communication skill and ability to liaise across all levels of the organization.
  • Ability to work independently and as part of team.
  • Ability to work overtime as operationally required.
  • Drivers license Code B
Application Deadline: 2023/05/31
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