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Loyalty Project Manager 12 Months Contract

4 months ago

Cape Town, Western Cape, South Africa Woolworths Full time

Advert reference:
woolw_000649

Advert status:
Online

-
Position Summary

Industry:
FMCG & Supply Management

Job category:
Other: FMCG, Retail, Wholesale and Supply Chain

Location:
Cape Town

Contract:
Temporary

Remuneration:
Market Related

Introduction


Responsible for project leadership across the customer loyalty portfolio by providing frameworks and direction and maximising benefit delivery and limiting project and business risk, within the constraints of scope, quality, time and cost.


Job description
-
Manages project planning and delivery
- o Manage project through various phases, from discovery and design, through to planning and execution of the final working solution following a structured approach
o Understand and ensure that the business requirements have been understood and correctly interpreted
o Define project objectives, scope, impacts, outputs, cost, benefits and success criteria in collaboration with business champions, business unit management, programme sponsor and other relevant stakeholder (where applicable)
o Ensure delivery of the required output(s) for each phase or stage
o Create and control all project management related documents
o Manage the people, processes and technology required to deliver solutions effectively according to the project requirements
o Conduct post implementation reviews (PIRs) and provide recommendations based on best practices and lessons learnt
-
Manage project risks and issues
o Identify and mitigate issues and risks that may negatively impact the project
o Tracking and escalation of key decisions, unresolved issues and risks
-
Ensure effective budget control
o Manage the project budget by forecasting requirements
o Monitor, track and manage expenditure by analysing variances and initiating corrective action
-
Manage and support project team
o Collaborate with cross functional project teams and follow up on task progress to ensure on-time completion
o Guide team members on structured methodology and best practices
o Manage core project team and IT stakeholders in order to deliver on project commitments timeously
o Provide regular and timely feedback to team members and their respective line managers (where applicable)
-
Effective management of quality and processeso Ensure all work is undertaken within the organisation standards and processes
- o Ensure required documentation is complete, current and stored appropriately
-
Effective reporting and stakeholder management
o Build and maintain relationships across business, vendors and IT with stakeholders
o Conduct regular project reviews and accurately communicate the status of the project
- o Produce management reports on project progress
- o Establish and update plans with actuals and forecasts

Minimum requirements

  • Business, Project Management or IT Relevant 3 year tertiary or NQF aligned qualification
  • Project Management certification"
  • Minimum of 7 years' experience in programme and project management
  • Managed IT related projects through the complete project management lifecycle
  • Agile Project Management experience
  • Relevant retail industry experience advantageous
  • May be required to work flexible hours to support project delivery.
  • Travel (locally and into Africa) may be required, dependent on project scope and requirements.
  • Deep understanding and experience of IT Project Management methodologies
  • Ability to deal with ambiguity and complexity
  • Ability to align the IT Projects being executed to Business Requirements throughout the programs and projects lifecycle
  • Strong facilitation and communication skills at multiple stakeholder levels
  • Strong collaboration with internal and external stakeholders and partners
  • Strong leadership ability of direct and virtual teams
  • Proactive Risk and Issue Management skills
  • Ability to analyse the impact of change on the Business, Programs and Projects and put
- required actions in place

  • Retail Business acumen
  • Excellent multitasking ability
  • Attention to detail and working to deadlines essential
**Woolworths is an equal employment opportunity company that is committed to inclusion and diversity