Field Service Technician
2 weeks ago
Objective of this role
The main objective will be to ensure that all existing and new customers receive appropriate technical support in order to maximise product operating efficiency and customer satisfaction.
Primary Duties
- Underground and surface product support including troubleshooting and fitment of new or repaired components.
- Underground and surface support including pump commissioning, enduser training and product condition monitoring.
- The identification of repair work/business in the form of complete pump overhauls as well as subassemblies during your technical interventions with the products and endusers.
- Develop strong relationships with endusers, specifically Mine Shaft Foremen and Fitters.
- Service exchange delivery and fitment which may include breakdowns.
- Accurate completion of job cards and reports.
- Completion of monthly expenditure reports.
Secondary duties
- Deliveries and collections of components from and to clients.
- Expedite the completion of job cards, delivery notes and invoices.
- Assist in any of the organisation's workshops or assemblies as required and where trained to do so
Qualifications & Skills
- Artisan Qualification or Diploma or Degree
- Fitter and Turner or a Millwright
- 3 to 5 years' experience in a similar role or department
- Valid Driver's Licence
- Must be healthy and able to pass medical examinations required to be considered fit to enter a mineand go underground
- Computer Literacy with strong excel and word skills
- Good people communication skills
- High level technical skills
Job Types:
Full-time, Permanent
Experience:
Field Service: 3 years (required)
License/Certification:
- Fitter and Turner / Millwright Certificate (required)
- Drivers License (required)
Willingness to travel:
- 100% (preferred)
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