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IT Field Technician
2 weeks ago
Description:
This position will be responsible for ensuring the optimal functioning of all company equipment. Resolving issues by agreement with end users/client within allotted Service Level Agreement time periods.
Responsibilities:
- Carry out preventative maintenance, fault finding and repairs on IT equipment
- Ensure that all TOM and TOM peripheral equipment is operational
- Repairing of swopped out equipment to operational specification for reuse in operating environment
- Maintain test environment equipment in a working condition
- Setup, install and administer computer hardware, software and networks
- Carry out work on site as required; participate in the installation, configuration, and upgrade of computer hardware and software
- Respond to and diagnose a wide range of more complex problems through discussions with endusers and team members
- Conduct training to clients on company equipment
- Ability to conduct research into a wide range of computing issues as required
Minimum Requirements and Skills:
- Matric with a National Diploma in Information Technology or equivalent
- 35 years' professional work experience with hardware; desktop computers and servers software installation, networking and troubleshooting
- Exceptional customer service orientation
- Exceptional written and oral communication skills
- Proven experience with troubleshooting principles, methodologies, and issue resolution techniques
- Ability to work under pressure
- Valid and clean Driver's License
Ability to commute/relocate:
- Germiston, Gauteng: Reliably commute or planning to relocate before starting work (required)
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