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Call Centre Campaign Manager
4 months ago
The position will be to work with the Operations Manager to manage and optimise the campaigns run in the call centre.
This will entail all aspects of managing campaigns from start to finish and will include manage the leads, optimising dialing and productivity, management of lead usage, ensuring compliance to scripts, capturing, etc and to deal with staff queries.
Running reports for clients based on call outcomes is an essential component of the position and is done mostly in excel.
Knowledge of insurance principles will be a plus.
Job Type:
Permanent
Salary:
R12, R20,000.00 per month
COVID-19 considerations:
Fully compliant. Staff are required to be vaccinated.
Application Question(s):
- What is your current or last earned salary?
- Where do you currently live and is Fourways a convenient location?