Quality Analyst

We're on the search for a skilled Senior Software Quality Engineer to join our All-Star TeamThe Senior Software Quality Engineer will be responsible for architecting new automated test strategies and frameworks, in addition to creating, implementing, and automating testing in support of software test requirements. This role works with SQA Engineers and QA...

Quality AnalystExciting Opportunity for an All Star to join the US client Leaders in aiding the development of the department. We are looking for our next Quality Analyst.What will you be doing? Ensure compliance with company quality standards on all contact channels while monitoring key performance metrics to improve call quality. Analyze contact data to...

Exciting Opportunity for an All Star to join the UK client Leaders in aiding the development of the department. We are looking for our next Quality Analyst.What will you be doing? Ensure compliance with company quality standards on all contact channels while monitoring key performance metrics to improve call quality. Analyse contact data to generate valuable...

Job AdvertOpportunity awaits a diligent, highly organised and motivated Quality Analyst to join our team in Cape Town, on an exciting campaign.A critical eye for detail is essential in this role as well as analytical and problem-solving skills. You should have an interest in content and people and should be able to work well under pressure.You'll be joining...

Responsibilities include:Call monitoring and providing actionable insights. Through monitoring, a QA analyst gathers information to improve agent performance in the contact center. Monitors the customer interactions, they use evaluation forms to capture insights from these interactions. Evaluates outbound interaction quality. Tracks issues in the quality...

The Rhino Africa story began way back in 2004 and has since grown beyond our wildest dreams. Repeatedly voted Africa's Leading Safari Company, Rhino Africa is a world leader in curating bespoke once-in-a-lifetime luxury African itineraries. We firmly believe in the transformational nature of our tourism industry and the value it has in providing sustainable...

Job AdvertOpportunity awaits a diligent, highly organised and motivated Quality Analyst to join our team in Cape Town, on an exciting new campaign.A critical eye for detail is essential in this role as well as analytical and problem-solving skills. You should have an interest in content and people and should be able to work well under pressure.A critical eye...

Job AdvertAre you ready to take up the challenge of a new position that will test your capabilities and reward your meticulous work ethic?Opportunity awaits a diligent, highly organised and motivated Quality Analyst to join our team in Cape Town, where you'll be working on an exciting international campaign.You'll be joining our fun-loving global community...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our International Sales Campaigns.The QA will monitor outbound calls to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating, and...

The Role:We are seeking a highly capable data quality analyst to develop procedures to enhance the accuracy and integrity of our organization's data.In this role you will be performing data analysis, collaborating with our BI & analytics developers to enhance data collection and storage procedures, and preparing data analysis reports.What you'll do: Perform...

Software Quality AnalystIT - Software TestingCape Town - Western CapeENVIRONMENT: JOIN the team of a leading eCommerce platform seeking a highly meticulous & solutions-driven Software Quality Analyst whose core role will be to create, review and execute software testing specifications. You will be responsible for creating and maintaining testing...

Title: Systems & Quality Assurance AnalystType: Permanent, Full-time (3-month probationary period)Location: Cape Town CBD (flexible remote working)Salary: R R20 000 per monthClosing:TBCSince its inception in 2008, BackaBuddy has emerged as a beacon of positive change, providing a trusted crowdfunding platform for countless causes and charities. They are a...

The Team:S&P Global's Market Intelligence Quality team oversees the data quality management for all research teams in the research content collection department. As a data quality analyst on our team, you will be responsible for working independently yet within a team environment to improve productivity, morale and cohesiveness within the team and overall...

BASIC FUNCTIONS:This position in Quality Assurance is responsible for enhancing QA methodology and ensuring compliance by working with management to improve quality and process standards that result in on-time and efficient delivery of systems.QUALIFICATIONS: 1+ years of QA Test Analyst experience BS Engineering/Computer Science or equivalent experience...

Purpose of the Job: To manage, analyse and report on accounting data in financial control function with the objective of ensuring the completeness and accuracy of all accounting records, analyse trends and ensuring adherance to all accounting policies in order to safeguard assets and minimise risks with mínimal audit findings.Who You Are:You are an expert...

Sanctions Quality Management Analyst page is loaded Sanctions Quality Management Analyst Apply locations ZAF-Cape Town-1st Floor, The Apex time type Full time posted on Posted Yesterday job requisition id R To join an established team of Sanctions Quality Management Analyst responsible for assisting clients with revealing hidden risk in customer...

Requisition Details & Talent Acquisition ContactREQ: Talent Acquisition Consultant: Lerato Sithole- Location: V&A Waterfall- Cluster: Nedbank Wealth Nedgoup InvestmentsClosing Date: 14 March 2024Job Family Sales and servicesCareer Stream Client ServicesLeadership Pipeline Manage OthersJob Purpose To help ensure the quality and accuracy of data. You will be...

We Want You:The search is on for a Senior Software Quality Analyst who will support our company's growth strategy by ensuring that our software packages are error-free. We want someone who is hawk-eyed to spot any imperfections and to be at the forefront of leading or participating in the testing of systems.We want someone who is going to conduct manual...

The QA Manager is responsible for overseeing and improving the quality of our contactcenter operations, with a strong focus on enhancing customer satisfaction (CSAT) while effectivelymanaging the team of quality analysts. This role plays a crucial part in ensuring that all processes andpolicies are executed to deliver a superior customer experience and...

Job DescriptionMonitor calls on a daily basis and provide constructive feedback to customer service advisorsCreate reports on a weekly/monthly basis for management reportingPlay an important role in achieving team targetsCoordinate with the respective Team leaders/managers regarding associate performance on qualityEnsuring quality audits are done as per...