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Desktop Support Technician
1 week ago
Desktop Support Technician required for a 3 to 4 month contract for a client in their IT Department.2 years + experience required as well as experience with working with internal and external clients with regards to their IT queries.
Qualifications and Certificates:
- Matric
- Information Technology Diploma
- Certified in Computer Engineering
- MCSE: Core Infrastructure /
MCSE:
Microsoft Windows operating systems
- Relevant certificate related to desktop systems, networking, and Microsoft's Back Office server products
System Knowledge
- MS Office 365, including Teams
- Active Directory
- ESET
- Mimecast
- Event Log Analyzer
- FortiGate Fabric at least Wi-Fi Access Points
- Event Log Analyzer
- VMware, Virtualization
Responsibilities
- Install, modify, clean and repair monitors, keyboards, mice, central processing units (CPU's), printers and other peripherals.
- Troubleshoot problems and provide technical support for software and hardware.
- Manage upgrades in software and hardware.
- Help computer users with how to use new hardware and software.
- Oversee the daily performance of the company's computer systems and evaluate software programs regarding their usefulness.
- Test the latest, coolest new software and hardware, and provide feedback to the manufacturers
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