IT Desktop Support
1 week ago
Area
:
Johanesburg/ Randburg
REQUIREMENTS
Knowledge and Skill
s
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Excellent knowledge on laptops and servers hardware and software
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Hands-on hardware troubleshooting experience
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Extensive equipment support experience
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Working technical knowledge of current protocols, operating systems, and
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Experience in monitoring day to day computer performance
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Update and maintain the computer inventory and equipment. Maintain and resolve issues on LAN/WAN, VoIP telephone, biometric, AV systems connections
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Network Monitoring and maintenance (LAN/WAN)
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Extensive knowledge and experience in Open Office, Linux
***
Education
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Relevant IT experience
:
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College /university
Responsibilities
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Support development and implementation of new computer projects and new hardware installations
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Assist in developing long-term strategies and capacity planning for meeting future hardware and organizational hardware needs
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Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including off-site repair for remote users as needed
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Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels
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Construct, install, and test customized configurations based on various platforms and operating systems
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Collaborate with Technology team members to ensure efficient operation of the organization's desktop computing environment
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Where required, administer and resolve issues with associated end-user workstation network software products
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Ensure that desktop connections, ie. Network jacks are in proper working order
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Liaise with third-party support and PC equipment vendors
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Perform related duties consistent with the scope and intent of the position.
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Desired Skills
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IT Networking
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Networks
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LAN
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WAN
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IT Desktop Support
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Open Office & Linux
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E commerce experience
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Basic web development understanding
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- ** Basic programming knowledge
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