Assistant Food and Beverage Manager: Banqueting and

2 weeks ago


Pretoria, Gauteng, South Africa The Globevest Group Full time

Salary:
Market related

Location:
Kameeldrift, Pretoria

Job type:
Permanent

Industry:
Hospitality

Reference Number:
RDT.K.AFBM

COMPANY DESCRIPTION:


Our client, an upmarket Hotel and Conference Center in Pretoria, has a vacancy for a Spa Therapist to join their team as soon as possible.


JOB DESCRIPTION:

A Banqueting & Conference Manager responsible for coordinating events, managing staff, and ensuring customer satisfaction.

Responsible for planning, execution, and closure of events, such as conferences, trade shows, meetings and banquet functions and coordinate with various departments to ensure that everything runs smoothly, from setting up the event spaces to providing catering and audio-visual equipment.

Banqueting & Conference Manager will supervise the work of B&C team and provide guidance as needed.

Banqueting & Conference Manager are also responsible for managing budgets, controlling Beverage and Operation Equipment stock, and ensuring compliance with legal requirements.

Must have excellent communication and organizational skills, and are adept at problem-solving, and have a background in event planning or hospitality management.


MAIN DUTIES & RESPONSIBILITIES:

Receiving, interpreting and distributing function sheets. Liaising with the G&C department regarding function sheets and ensuring strict compliance with what the guest is expecting
Sales & Marketing of the C&B department, partaking in site inspections and taking responsibility for the departmental revenue goals
To ensure that profit margins are maintained in the Banqueting department and agreed costs not exceeded through effective control systems
Responsible for management of all staff activities, implementing & monitoring standards, driving professionalism, providing feedback to Food and Beverage Manager, managing performance, engendering support, and building loyalty
Managing, directing, and coaching of all permanent and outsourced staff
Responsible for directing work, addressing complaints & resolving problems in the C&B department
Responsible for discipline in all banquet venues, readiness of all venues, cleanliness, mise en place, staff levels, uniforms, food presentation, buffet displays, food, and drink service sequence as well as the overall standards of service in the C&B department
Responsible for daily control of all operating equipment, beverage stocks, linen, and consumables counting, issuing, storage area cleanliness, etc.
Responsible for daily cash-ups, timekeeping of line staff and POS charges
Responsible for staff training to ensure compliance and competency, monitoring staff productivity and communicate to Food and Beverage for any shortcomings
Constantly work on the floor during service times to test guest feedback, coach staff and remedy issues
Ensure that all aspects of safety and hygiene are stringently enforced as directed by the relevant legislation and standard operation procedures of the Company
Ensure staff always follows procedures regarding the safety and locking-up of conference venues
Responsible for compiling rosters in the absence of the F&B Manager and assist with Duty Manager shifts as required
Ensure the conference delegates / clients complete the relevant evaluation forms to enable feedback and rectifying issues if any
Ensure that all maintenance issues are recorded and attended to by the Maintenance team
Willing and able to stand in as F&B manager during his off days or if the position is vacant

EDUCATIONAL REQUIREMENTS:

Grade 12
Diploma / Degree in Hospitality Management

EXPERIENCE AND SKILLS REQUIRED:

Must have 3 years experience in similar position
Management experience (4 years)
Hospitality experience (5 years)
Experience in running function of up to 350pax at a 5-star level
Micros system experience
Computer literacy work previously at the bar, hotel
Have good technical understanding
Understanding stock count process
Understanding numerical data
Understanding written information
Must be able to work long hours, night shifts and weekends to meet operational requirements

POPIA

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