Servicing Consultant, Employee Benefit

2 weeks ago


Johannesburg, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

Business Segment:
Personal &

Private Banking Location:
ZA, GP, Johannesburg, Baker Street 30 Servicing and advising existing clients with benefits structure and design.

Providing advice on annual reviews an enhancements as well as legislative changes to clients and financial planners, while assisting Financial planners in cross-selling and identifying retail opportunities.

Liaison between fund administrator, EVB (Eco-system), Planners, clients and all other stakeholders regarding all fund issues.
Ability to present at board of trustee/management committee level.
Query resolution.
Detailed reports on comparative costs and benefits.
Managing Complaints and Escalations of clients to ensure high levels of service are adhered to. Responding to queries ensuring they are resolved timeously and effectively. Analyse and interpret data, liaise with external providers and ensure compliance with regulatory requirements. Qualifications MinimumQualificationBachelor of Commerce (NQF7 Business Commerce Degree)Experience Required5-7 years employee benefits experience in administration and servicing #J-18808-Ljbffr

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