Specialist: Fraud Analyst

2 weeks ago

Randburg, Gauteng, South Africa Absa Bank Limited Full time
Bring your possibility to life Define your career with us

  • With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary


To provide specialist advice and support to resolve fraud queries at first point of contact, ensuring that customers receive prompt and courteous service in an effort to minimise fraud losses.

Ensure the efficient and effective control over financial activities, Regulatory Reporting and Associations Compliancy. Investigate fraudulent activity, perform analyses and identify root causes on fraud losses. Provide core support to the business through the capturing, verifying and maintenance of management information.

Job Description:

  • More than 4 years financial industry experience
  • Experience in the Fraud and Forensic investigations discipline.
  • Attention to detail.
  • Innovative nature.
  • Analytical and methodical.
  • Technologically inclined, using and implementing new technologies.
  • Report and business writing experience.
  • Communications skills.
  • Advanced Excel skills
  • Microsoft Word and PowerPoint skills.
  • Data Analytics.

Accountability:
Operations Management (65%)

  • Screening incoming fraud alerts against known fraud indicators and other risk factors.
  • Using telephonic interviewing techniques, in order to determine risk.
  • Where fraud is confirmed block the channel to prevent further transactions and losses.
  • Record actions taken on fraud systems and relevant banking systems.
  • For customers not contactable, analyse/evaluate the information at hand, make a decision to block the account as per policy and procedure.
  • Investigate suspicious accounts received from Product business.
  • Provide superior customer service to customers through various contacts made during the course of work performed.
  • Communicate new fraud trends to team Leaders and Managers for further action.
  • Investigation of fraud incidents and collection of evidence and case development.
  • Properly documenting and maintaining chain of custody for evidence.
  • Appropriately managing cases through investigation, customer and business interaction and eventual resolution and closure.
  • Conducting proactive fraud investigations resulting in the identification of issues and the reporting of findings and remediation recommendations to the appropriate business owners.
  • Assume additional duties as required by the Fraud Manager from time to time.
  • Ensure that Product Writeoffs/Net losses match with GL accounts.
  • Perform STIGG report out on all Fraud losses and fraud types.
  • Source information from different data warehouses, data marts, manual systems and online system given the business requirement
  • Conduct integrity checks both when extracting data developing reports.
  • Present the outcome of the analysis to the business for decision making

Accountability:
Change management (10%)

  • Assist in enhancing operating systems for optimal results.
  • Deliver professional communication and foster awareness regarding financial crime and fraud trends
  • Act as the Subject Matter Expert on the content of the procedures, processes and investigation methodologies in the business.
  • Participate in change meetings to contribute to new process designs.
  • Take over processes when projects become business as usual (BAU)

Accountability:
Risk and Control (15%)

  • Take accountability for all risk events and the delivery of specified and agreed upon controls.
  • Reporting of a risk and controls that ensures compliance.
  • Keep abreast with compliance and regulatory requirements and liaise with all relevant stakeholders internally and externally in the organization to accurately execute and adhere to the rules and regulations.
  • Whilst executing maintain an effective Quality Assurance environment
  • Adhere to Organisational circulars, policies, business standards and other communications that impact the operation of the business unit.
  • Ensure that reconciliations totals are balancing against GL Fraud and forgeries values.
Reconciled General Ledger write-offs and ensure correct entries have been process in terms of regulatory compliance.

  • Ensure that all TC40 / SAFE warnings, rejects and Data Accuracy Adhoc Detail report information are corrected and Data Elements are compliant.
  • Check all existing and new reports for accuracy and data integrity

Accountability:
Stakeholder Management (10%)

  • Work closely and collaboratively with the members of the Investigations Units within the bank and other financial institutions.
  • Develop and enhance networks and build relationships to align the team objectives with business partners within the organisation as well as strategic stakeholders.
  • Maintain a high level of professionalism in stakeholder interactions, including written and verbal commu

  • Fraud Analyst

    2 weeks ago

    Randburg, Gauteng, South Africa FirstRand Full time

    Job DescriptionTo execute fraud risk management processes to guide and assist business identifying and analysing risk incidences threatening the assets, earning capacity and success of FNB Active participation in specialist practice forums to share information and insights across the business. Cultivate and manage objective working relationships with various...

  • Data Analyst

    2 weeks ago

    Randburg, Gauteng, South Africa SPECD (Pty) Ltd Full time

    Our client, a leading brewing company that develops, markets, and sells a diverse portfolio of alcoholic beverage - including beer, cider, and soft drinks - is seeking a talented and driven DATA ANALYST/BI SPECIALIST to join their team and play a key role in transforming raw data into actionable business intelligence.JOB DESCRIPTION INFORMATION: Job Title:...

  • Specialist Investigator Forensics

    2 weeks ago

    Randburg, Gauteng, South Africa Absa Bank Limited Full time

    Empowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo...

  • Specialist: Forensics

    2 weeks ago

    Randburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryThe Insider...

  • Data Analyst

    2 weeks ago

    Randburg, Gauteng, South Africa Prime Reason Full time

    MultiChoice is looking to appoint a Global Data Analyst. The Data Analyst will be joining the team to help drive the proactive monitoring of data quality, ongoing data cleansing and supporting BAU data issues to improve overall quality and reliability of data with an ultimate objective to improve and enhance the business decision making within the Firm.Key...

  • Specialist Solution Analyst

    2 weeks ago

    Randburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryJob...

  • Specialist Solution Analyst

    2 weeks ago

    Randburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryJob...

  • Senior Specialist: Data Insights

    2 weeks ago

    Randburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary"SME...

  • Cpq Support Specialist

    2 weeks ago

    Randburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary(...

  • Specialist Solution Analyst

    2 weeks ago

    Randburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryJob...

  • Specialist Data Analyst

    2 weeks ago

    Randburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryWork...

  • Applications Director

    2 weeks ago

    Randburg, Gauteng, South Africa Edge Executive Search Full time

    Support CIO by delivering the committed portfolio of IT projects on time, to scope and within budget and within agreed constraints Support the organisation by ensuring that all relevant applications are available per SLA Accountable for the long term roadmap of each application including staying abreast of technology changes in the applications landscape...

  • Technical Team Leader

    2 weeks ago

    Randburg, Gauteng, South Africa FirstRand Full time

    Job DescriptionTo provide expert advice and support in practice formulation and associated best practice improvements Responsible for leading and developing a team of technical resources that provide operational project and technical supportHello Future Technical Team LeadWelcome to FNB, the home of the #changeables. We design for the shapeshifters and...

  • IT Operations Manager Permanent iS0L76Y3975

    2 weeks ago

    Randburg, Gauteng, South Africa iSanqa Full time

    Onsite Randburg based permanent roleEducational Qualifications:MatricNational Diploma or relevant B Degree.Management Development ProgramProfessional Qualifications:ITIL OperationsMCSE or relevant technical equivalent qualificationProject Management CertificationTOGAF certificationITIL Service DesignCertified Cloud ArchitectBusiness AnalystRHEL and SUSE...

  • Lead Strategy Communication

    2 weeks ago

    Randburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary Leadership...

  • Data Scientist III

    2 weeks ago

    Randburg, Gauteng, South Africa FirstRand Bank Limited Full time

    Description To plan, build, optimise and implement innovative quantitative analytical methodologies, procedures, products and advanced mathematical models that provide analytical support and interpret insights, using advanced analytics technologies, to address business opportunities and problems and implement business strategy. Innovate by finding the...

  • Specialist: Fraud Analyst

    3 weeks ago

    Randburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Fraud Analyst

    2 months ago

    Randburg, South Africa FirstRand Full time

    Job Description To execute fraud risk management processes to guide and assist business identifying and analysing risk incidences threatening the assets, earning capacity and success of FNB - Active participation in specialist practice forums to share information and insights across the business. - Cultivate and manage objective working relationships with...

  • Fraud Analyst

    6 hours ago

    Randburg, South Africa FirstRand Full time

    Job Description To execute fraud risk management processes to guide and assist business identifying and analysing risk incidences threatening the assets, earning capacity and success of FNB - Active participation in specialist practice forums to share information and insights across the business. - Cultivate and manage objective working relationships with...

  • Forensic Specialist

    3 months ago

    Randburg, South Africa Planet10 Full time

    Purpose of the PositionConduct investigations into irregularities as directed by the Manager: Forensic Services in line with best practice, internal processes and based on factual evidenceCollate and deliver compelling and comprehensive evidence with a view to internal/external proceedings (including criminal and civil) and ultimately minimise financial...

  • Forensic Specialist

    4 weeks ago

    Randburg, South Africa Planet10 Full time

    Purpose of the Position Conduct investigations into irregularities as directed by the Manager: Forensic Services in line with best practice, internal processes and based on factual evidence Collate and deliver compelling and comprehensive evidence with a view to internal/external proceedings (including criminal and civil) and ultimately minimise financial...

  • Forensic Specialist

    2 months ago

    Randburg, South Africa Planet10 Full time

    Purpose of the Position Conduct investigations into irregularities as directed by the Manager: Forensic Services in line with best practice, internal processes and based on factual evidence Collate and deliver compelling and comprehensive evidence with a view to internal/external proceedings (including criminal and civil) and ultimately minimise financial...

  • Forensic Specialist

    4 weeks ago

    Randburg, South Africa Planet10 Full time

    Purpose of the PositionConduct investigations into irregularities as directed by the Manager: Forensic Services in line with best practice, internal processes and based on factual evidenceCollate and deliver compelling and comprehensive evidence with a view to internal/external proceedings (including criminal and civil) and ultimately minimise financial...

  • Data Analyst

    3 weeks ago

    Randburg, South Africa SPECD (Pty) Ltd Full time

    Our client, a leading brewing company that develops, markets, and sells a diverse portfolio of alcoholic beverage - including beer, cider, and soft drinks - is seeking a talented and driven DATA ANALYST/BI SPECIALIST to join their team and play a key role in transforming raw data into actionable business intelligence.JOB DESCRIPTION INFORMATION:  Job Title:...

  • Senior Specialist: Data Analyst

    7 days ago

    Randburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Specialist Investigator Forensics

    2 weeks ago

    Randburg, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Junior Specialist: IT Data Quality

    3 weeks ago

    Randburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary The...

  • Specialist: Forensics

    3 weeks ago

    Randburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary The...

  • Cfe - Forensic Investigator - Gauteng

    4 weeks ago

    Randburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Specialist Solution Analyst

    2 weeks ago

    Randburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary **Job...

  • Claims Manager

    4 weeks ago

    Randburg, South Africa Green Marble Recruitment Consultants Full time

    Are you an experienced leader with a passion for driving efficiency and excellence in claims resolution and management? We're seeking a dynamic Claims Manager to oversee our clients' end-to-end claims process and lead a dedicated team of claims analysts. We are looking for an individual with a strong personality, a collaboration mindset and the capability to...

  • Specialist Solution Analyst

    3 months ago

    Randburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary **Job...

  • Specialist Solution Analyst

    4 weeks ago

    Randburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary **Job...

  • Change and Communication Specialist

    3 weeks ago

    Randburg, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary The...

  • Specialist Solution Analyst

    3 weeks ago

    Randburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary **Job...

  • Senior Specialist: Data Insights

    3 weeks ago

    Randburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary "SME...