Marketing Technology Administrator

2 weeks ago


Johannesburg, Gauteng, South Africa TransUnion Full time
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What We'll Bring:

This role is for a marketing technology administrator to help deliver Transunion's Martech vision, providing support across the platforms. This is a technical role and would suit someone who is interested in learning new systems and marketing tools.


Reporting to the Senior Director, Marketing Technology & Data, this person will work with a variety of business partners across the enterprise to support platform adoption, development and utilization, set user access and security privileges, manage data flows and communicate change.


What You'll Bring:

  • Firsthand experience working with SoftwareasaService marketing technology platforms, i.e. Salesforce, Eloqua, Adobe Experience Platform, Qualtrics, Medallia to provide support across the marketing technology stack.
  • Experience working in a matrixed global organization supporting business stakeholders with systems and processes.
  • Experience in developing communication plans for Training/Knowledge, to share with the wider Marketing teams and users of the Martech estate, providing a frictionless experience with technology and supporting users to be selfsufficient where needed.
  • Excellent analytical and problemsolving skills, using them to resolve system related incidents and expert Excel skills.
  • Sincere interest in marketing technology and deepening that expertise through working with Salesforce and other marketing technology platforms

Impact You'll Make:

  • Assist with user queries, trouble shooting and provide support in responding to any system alerts
  • Coaching the Marketing and Sales teams through solution capabilities and utilization of technology in line with the strategy and roadmap
  • Help the Martech team to drive improvements to processes, people, and platforms to continually automate and optimize the marketing technology stack and drive enterprise impact from marketing technology investments
  • Help develop training documentation and opportunities for existing and new platforms within the marketing technology stack
  • Collaborate with the MarTech team and business partners to evaluate, assess, and introduce capabilities and platform enhancements to the marketing technology roadmap


It is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed employment.

You can be based anywhere in South Africa and will not be able to work in a location outside of South Africa.

A Minimum of a 100 Meg Fibre line is required, should you be successful, you will need to upgrade your line in order to work effectively

TransUnion Job Title

Sr Technician, Applications Support

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