Account Executive

2 weeks ago

Cape Town, Western Cape, South Africa Circana Full time

Let's be unstoppable together

Circana is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data and deep expertise, we provide clarity that helps almost 7,000 of the world's leading brands and retailers take action and unlock business growth. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at

What will you be doing?

The Account Executive works closely with the CGD team in the execution of the production process and is involved in the
report generation, analysis and presentations for clients as assigned. The Account Executive builds strong relations with thekey users and contacts at the client's organisation and is involved in guiding and training new members of the team as well as being involved as required with the data management process and guiding the junior team members.

Job Responsibilities
The Account Executives responsibilities include but are not limited to:

 Build strong relationships with the users and key contacts at the client's organisation as their trusted advisor
 Actively seeks out client product performance in the market to keep insights and analysis relevant.
 Establish strong internal cross-departmental relationships
 Display a thorough understanding of the business and our service offerings and innovative approaches that could deliver growth for our clients
 Build an understanding of the financial elements that are relevant in this role and the impact you have on them Oversee and guide new junior team members and assist in their orientation and on boarding.
 Assists and helps the project or operational teams where necessary
 Attends training, business updates, knowledge shares and team events as and when required
 Adheres to all relevant policies and procedures
 Communicates issues, deadlines, to SAE/AM as required

Measures of success
 Revenue retention on accounts
 Client Satisfaction CSAT
 Contract expansions / incremental revenue generation
 On time and correct deliverables
 Thought Leadership creation
 Technology adoption in client portfolio
 Achievement of Balanced Score card objectives
 Complete the training program and panel process successfully

Requirements
 Tertiary Education with 1 - 3 years working experience
 Demonstrate an innate interest in market research and data driven decision making
 Enjoys both the analysis and delivery of client presentations
 High level of attention to detail
 High level of technology proficiency

Circana Behaviors
As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the
business within their day-to-day role.

View our success through behaviours playbook to explore what we love, expect and don't want to see

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