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Senior Service Controller
2 weeks ago
- R R Monthly Cost To Company (Medical Aid and Provident Fund)
Assistance to Technical engineering staff
Managing of Technical engineer schedules
Liaising with customers daily regarding progress of calls
Managing system with tickets logged
Logging customer queries and tickets on system
BPO experience would be beneficial
Must be fluent in English and Afrikaans
Managing incoming calls with technical workshop
Planning installations with technical staff and liaising with customers
Capturing of monthly meter billings
Sourcing stock and ordering parts requests
Issuing parts and managing stock levels
Assisting with monthly stock take
Communicating internally and escalations to correct departments
Reporting to National Technical manager
Must be a team player with good communication skills
- For more information please contact:
- Stuart Boden
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