Receptionist/ Switchboard Operator

2 weeks ago


Gqeberha Nelson Mandela Bay Metropolitan Municipality Eastern Cape South Africa FreeRecruit Full time

Required Qualifications:

  • High school diploma or equivalent
  • Prior experience operating switchboard
  • Previous familiarity with Excel
  • Proficiency in MS Word

Essential Competencies and Skills:

  • Detail-oriented
  • Strong analytical skills
  • Effective verbal communication abilities
  • Exceptional interpersonal skills

Main Responsibilities:

  • Overseeing the switchboard operations
  • Handling queries and assisting customers at the premises
  • Supporting the management accountant and unit manager on a daily basis
  • Creating and maintaining Excel reports
  • Performing various administrative tasks
  • Daily sorting of loading plans
  • Checking and preparing invoice lists daily
  • Processing PODs and organizing invoices, RMA's, and credit notes
  • Managing phone orders, confirming details with customers, and processing orders
  • Typing tasks as needed

The role of a Receptionist/Switchboard Operator is vital for the smooth functioning of operations.



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